Multi-Surface Concentrate, 1 Pack Lemon Verbena, 1 Pack Bluebell, 1 Pack Basil, 32 OZ

Shipping PolicyLian Style Corp – Lian LifeStyle📧 support@lianstyle.com | 📞 (571) 222-5062

1. Processing TimeAll orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has shipped.

During high-volume periods (e.g., holidays or promotions), processing may take slightly longer.

2. Shipping Rates & Delivery EstimatesShipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times (after processing):

Standard Shipping (U.S.): 3–7 business days

Expedited Shipping (U.S.): 2–3 business days

International Shipping: 7–21 business days (varies by destination)

Note: Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or customs for international orders.

3. Shipping CarriersWe primarily ship via USPS, UPS, FedEx, or DHL depending on your location and chosen method. Carrier selection is based on best delivery speed and cost-efficiency.

4. Order TrackingOnce your order has shipped, you will receive a tracking number via email. You can use this to track your shipment directly on the carrier’s website.

5. International ShippingWe offer international shipping to most countries.

Import duties, taxes, and customs fees are not included in the product price or shipping cost. These charges are the buyer’s responsibility.

Lian Style Corp is not responsible for delays due to customs clearance.

6. Address AccuracyPlease ensure your shipping address is complete and correct.We are not responsible for orders delayed or lost due to incorrect or incomplete addresses. If your order is returned to us, additional shipping fees may apply to reship it.

7. Lost or Damaged PackagesIf your package is lost in transit or arrives damaged, please contact us within 7 days of the estimated delivery date with your order number and any relevant details.

For damaged items, please include clear photos of the packaging and product.

We will work with the carrier to resolve the issue as quickly as possible.

8. Questions?For any shipping inquiries, feel free to contact us:📧 support@lianstyle.com 📞 (571) 222-5062

Contact - Lian Style Store - Checkout

Return & Refund PolicyLian Style Corp – Lian LifeStyle📍 Phone: (571) 222-5062📧 Email: support@lianstyle.com

ReturnsWe want you to love your purchase! If you're not completely satisfied, you may return eligible items within 30 days of the delivery date.

To be eligible for a return:

Item must be unused, in original condition, and in its original packaging

Proof of purchase (receipt or order number) is required

Some items (e.g. personal care products, custom or final sale items) are non-returnable

To initiate a return, please contact us at support@lianstyle.com with your order number and reason for return. We will provide return instructions within 1–2 business days.

RefundsOnce we receive and inspect your return, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 5–7 business days

Shipping costs are non-refundable (unless the return is due to our error or a defective item)

If the item was received damaged or defective, please email us with photos within 7 days of delivery

ExchangesWe offer exchanges for defective or damaged items only. Please contact us at support@lianstyle.com with your order details and photos of the issue.

Late or Missing RefundsIf you haven’t received a refund yet:

First check your bank or credit card account

Then contact your bank or credit card provider (processing times may vary)If you’ve done all of this and still have not received your refund, please contact us at support@lianstyle.com

Questions?We’re here to help! Reach us at:📧 support@lianstyle.com 📞 (571) 222-5062

Contact - Lian Style Store - Checkout