Modern Bench

Unfnshed Shipping Policy

Thank you for choosing UNFNSHED for your unfinished furniture needs. We are committed to delivering high-quality products and ensuring a smooth shipping experience. Below are the details of our shipping policy:

1. Shipping Areas:

•We ship to all 50 states in the USA and offer limited international shipping. The availability and cost of international shipping vary based on the destination country.

2. Shipping Costs:

•Enjoy free standard shipping on all orders in the USA

•For international orders, shipping costs will depend on the destination country.

3. Processing Time:

•Orders are processed within 2-3 business days.

4. Delivery Time:

•Standard delivery times within the USA are 5-10 business days from the dispatch date.

•Delivery times for international orders may vary.

•Please note: We do not offer expedited shipping options.

5. Carrier Information:

•We use trusted carriers such as UPS, FedEx, and USPS to deliver your order safely and on time.

6. Tracking Your Order:

•You will receive a tracking number via email once your order is dispatched.

•Track your order on our website or directly through the carrier’s website.

7. Damages and Issues:

•Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item.

8. Returns and Refunds:

•Our return policy lasts for 14 days from the date of delivery.

•Returned items must be in the exact condition as they were received, including original packaging.

•To initiate a return, please contact us at

help@unfnshed.com.

9. Customer Service:

•If you have any questions or concerns about your order or our shipping policy, please reach out to us at

help@unfnshed.com.

Note: Our shipping policies are subject to change without prior notice. Please visit our website for the latest information.

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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at help@unfnshed.com. Please note that returns will need to be sent to the following address: 1405 30th Street Suite E San Diego CA 92154If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at help@unfnshed.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items We accept returns of up to 14 days on all unfinished products (meaning you've put no finish on it). Unfortunately, we cannot accept returns on sale items or gift cards or items that have been finished in any way.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at help@unfnshed.com.

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