Magic Wizard Pattern Print Changing Pad Cover

Most GearFrost products are made to order. This means your item is produced after your purchase is placed, then packed and shipped once production is complete.

Please note that production time is separate from shipping time. Shipping time begins after your order has finished production and has been handed over to the carrier.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order details, and available shipping options.

To see your shipping cost, add your item to the cart, proceed to checkout, and enter your shipping address. Any available shipping methods and charges will be shown before you complete your purchase.

Estimated Production Time

Estimated production times vary by product type:

Boxing Gears: 7–14 business days

Other All Over Print Items: 5–8 business days

Business days do not include weekends or holidays. During busy seasons, holidays, or high-volume periods, production may take slightly longer.

Estimated Shipping Time

Estimated shipping times after production is complete are:

Standard Shipping

USA: 10–20 business days

International: 15–25 business days

Express Shipping

USA: 3–7 business days

International: 4–10 business days

Delivery times are estimates and may vary depending on your destination, selected shipping method, carrier service, customs processing, local postal services, weather, holidays, high-volume periods, and other factors outside of our control.

Express Shipping Availability

Express Shipping may not be available for every order, product, or destination.

We only display Express Shipping at checkout when a suitable express option is available. In some cases, express carrier rates may be unusually high or unavailable for certain destinations, and we may choose not to offer Express Shipping rather than present customers with an unreasonable shipping cost.

If Express Shipping is available for your order, it will appear as an option at checkout before you complete your purchase.

Please note that Express Shipping only affects shipping transit time after production is complete. It does not shorten the production time required to make your item.

Estimated Total Delivery Time

Your estimated total delivery time includes both production time and shipping time.

Because GearFrost products are made to order, please allow time for your item to be produced before it ships. The shipping estimate begins after production has been completed and the package has been handed over to the carrier.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

You can also check your order status on our Track Order page.

Please allow up to 48 hours for tracking information to update after your package has been shipped. In some cases, tracking updates may take longer depending on the carrier.

Separate Packages

Some orders may arrive in separate packages, especially if the order includes multiple products or items produced by different fulfillment facilities.

If your items ship separately, you may receive more than one tracking number. This does not mean anything is missing from your order.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

GearFrost is not responsible for lost, delayed, returned, or undeliverable packages caused by incorrect address information, missing apartment or unit numbers, unavailable recipients, or missed delivery attempts.

If you notice an error in your shipping address, please contact us at support@gearfrost.com as soon as possible. We cannot guarantee address changes once an order has entered production or shipping.

International Orders, Customs, and Duties

For international orders, import duties, taxes, customs fees, or other charges may apply depending on your country’s regulations.

These charges are not included in the product price or shipping cost and are the responsibility of the customer. Please check with your local customs office if you would like more information about possible fees before placing your order.

Shipping Delays

We understand that delays can be frustrating. Shipping delays may occur due to carrier delays, customs processing, local postal services, weather, holidays, high-volume periods, or other events outside of our control.

If your tracking has not updated for several days or your order appears to be taking longer than expected, please contact us and we will help review the situation.

Need Help With Shipping?

If you have questions about your order, tracking, or delivery, please contact us at support@gearfrost.com.

Please include your order number and the email address used at checkout so our support team can assist you faster.

Contact - GearFrost - Checkout

Important Note

Most GearFrost products are made to order. This means your item is produced or printed after your purchase is placed.

Because each item is made after the order is placed, we do not accept returns, refunds, or exchanges for reasons such as general dissatisfaction, ordering the wrong size, choosing the wrong product, changing your mind, incorrect address information, or misunderstanding the product details.

Please review all product information carefully before placing your order, including the product title, description, size guide, color options, product photos, materials, selected design, product options, shipping address, and order summary.

Order Modifications or Cancellations

If you need to modify or cancel your order, please contact us at support@gearfrost.com within 24 hours after placing your order.

Please include your order number and the details of the change you would like to request.

After 24 hours, your order may already be in production and can no longer be canceled or modified. We cannot guarantee changes or cancellations once production has started.

Damaged, Defective, Misprinted, or Incorrect Items

We do our best to ensure product quality and order accuracy. However, if your item arrives damaged, defective, misprinted, or different from what you ordered, please contact us as soon as possible so we can review the issue.

Please contact our customer support team at support@gearfrost.com within 7 days after receiving your package.

To help us review your case quickly, please include:

•Your order number

•A clear photo of the issue

•A photo of the full item received

•A photo of the shipping label or packaging, if available

Depending on the situation, we may offer a replacement, remake, store credit, refund, or another appropriate solution. Each case is reviewed carefully by our support team.

Claims submitted after 7 days of delivery may not be eligible for a replacement, remake, store credit, or refund.

Sale or Free Items

Sale items, free items, promotional items, and discounted items are generally non-refundable.

However, if the item arrives damaged, defective, misprinted, or incorrect, please contact us within 7 days of delivery so we can review the issue and offer an appropriate solution if eligible.

Order Not Received

If your order has not arrived after the estimated delivery window has passed, please contact us at support@gearfrost.com so we can help review the package status.

Please include your order number and the email address used at checkout so our support team can assist you faster.

If tracking shows that your package is still in transit, we may ask you to allow additional time for delivery, especially during busy seasons, customs processing, carrier delays, weather disruptions, holidays, or other events outside of our control.

If an order is confirmed lost in transit, we may offer a replacement, remake, store credit, refund, or another appropriate resolution depending on the situation.

Claims for orders not received must be submitted within 45 days after the estimated delivery window has passed. Claims submitted after this period may not be eligible for replacement, store credit, or refund.

Packages Marked as Delivered

If tracking shows that your package was delivered but you did not receive it, please first check your shipping address, mailbox, front desk, neighbors, household members, and local delivery area.

We also recommend contacting the local carrier directly, as they may be able to provide more detailed delivery information.

GearFrost is not responsible for packages that are marked as delivered by the carrier but are missing, stolen, or unable to be located after delivery. However, you may contact us and we will do our best to help guide you through the next steps.

Wrong Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

GearFrost is not responsible for lost, delayed, returned, or undeliverable packages caused by incorrect address information, missing apartment or unit numbers, unavailable recipients, or missed delivery attempts.

If a package is returned to sender, please contact us at support@gearfrost.com. If reshipment is possible, additional shipping charges may apply after the address has been verified.

Returns

Because our products are made to order, we do not accept returns for general dissatisfaction, incorrect size selection, choosing the wrong product, change of mind, or personal preference.

Please do not send your item back to the manufacturer, fulfillment facility, or business mailing address unless our support team specifically instructs you to do so. Unauthorized returns may not be accepted or processed.

If there is an issue with your order, please contact us first with your order number and clear photos of the problem so we can review your case.

Return Shipping Labels

GearFrost does not provide prepaid return shipping labels unless specifically approved by our support team for a particular case.

In many cases, a return is not required for us to review a damaged, defective, misprinted, or incorrect item. Clear photos are usually enough for our team to evaluate the issue.

Refunds

If a refund is approved, it will be processed back to the original payment method used at checkout.

Please note that refund processing times may vary depending on your bank, credit card provider, or payment provider.

If you have not received an approved refund yet, please first check your bank account or payment account again. Then contact your credit card company or bank, as it may take additional time before the refund is officially posted.

If you have completed these steps and still have not received your refund, please contact us at support@gearfrost.com.

Need Help?

If you have any questions about your order, return eligibility, replacement request, or refund status, please contact our support team at support@gearfrost.com.

Please include your order number so we can assist you faster.

Contact - GearFrost - Checkout