Maddox Modular Left Arm

RETURNS + REFUNDS

We want you to be happy with your purchase! If your item is noted as eligible for a free return on the product page, it can be returned with a complimentary return label when a return is requested within 30 days of receiving your purchase. After 30 days, we will no longer accept returns. Returns sent back after 30 days will not be refunded or reshipped. Lulu and Georgia is not responsible for shipping fees, lost returns, or refund delays for returns sent back without authorization or using a different return label. We do not refund original shipping charges. When a gift card or store credit is used towards your purchase, refunds will automatically be issued as store credit before your credit card payment. Please contact us below and we will provide you with a shipping label to return your product.

All items must be sent back in the original packaging. If original packaging is unavailable, the customer is responsible for arranging equivalent packaging. Items must be in new condition, meaning they are in unused/unwashed condition and show no signs of wear.

To avoid delays with your refund, ensure your return label and packing slip correspond with the items in your package. Please process and pack multiple returns individually. Including additional items may delay or prevent your refund.

Lulu and Georgia is not responsible for non-Lulu and Georgia items shipped back to us in error.

Lighting and wallpaper: once it has been installed it cannot be returned.

Bedding: must be returned unopened, unwashed, and in the original packaging and form.

Gifts from a registry can only be returned for store credit. For registry returns, please contact support@luluandgeorgia.com.

If your item is marked as FINAL SALE or MADE TO ORDER or CUT TO ORDER or is a Special Order, it is not eligible for return.