Low-profile rug pad

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Refund policy We want you to love your purchase! If for whatever reason you are unhappy with your purchase, you may initiate a return within 30 calendar days of receiving your shipment. Once your return is received by us in good condition, we’ll process the refund minus a $35 USD restocking fee per order. Please note that rugs, cushion cases, and cushion inserts must be undamaged, retain all original tags, and be in sellable condition in order to be eligible for refund. Cushion inserts must remain in their original sealed packaging to be eligible for return for hygienic reasons. To initiate a return, head over to our Help Center and fill out the return form. The returned items must reach our warehouse within 14 calendar days from the time you receive return label. If you're looking to exchange your rug for another, we recommend you go ahead and purchase the new rug you're eyeing and return the other one. Because many of our items are one-of-a-kind, we cannot guarantee that another rug will still be available by the time we are able to process your refund. Thank you for your understanding. Return and Exchange Exclusions: Final sale: all items noted as final sale are not eligible for returns or exchanges. Custom orders: all custom items are final sale at the time of purchase. Made-to-order: all made-to-order items are final sale at the time of purchase. Damaged returns: damaged i…