Light-Up Drawing Board - Educational Glow Art Tablet

SHIPPING POLICY Last Updated: May 14, 2026

This Shipping Policy is publicly accessible prior to purchase. By completing a purchase on ourbeautifulworldllc.com, you acknowledge and agree to the terms outlined herein.

I. COMPLIMENTARY WORLDWIDE SHIPPING

Our Beautiful World LLC is pleased to offer complimentary outbound shipping on all orders globally. There are no minimum order requirements and no hidden shipping charges added at checkout. The shipping method and carrier are selected by our logistics team to ensure the most secure and efficient route to your destination.

II. THIRD-PARTY FULFILLMENT DISCLOSURE

In accordance with applicable consumer protection laws, we disclose that products sold on ourbeautifulworldllc.com are fulfilled and shipped by a third-party logistics partner from international warehouse locations. Your order may originate from a location outside your country of residence, including but not limited to China and other international fulfillment centers. This does not affect the quality, authenticity, or warranty of your purchase.

III. ORDER PROCESSING & DISPATCH

Quality Inspection: Every order undergoes a dedicated quality inspection prior to dispatch to ensure it meets our standards Processing Time: Most orders are processed and dispatched within 2–4 business days of payment confirmation Order Confirmation: A confirmation email with your order details will be sent immediately upon purchase Dispatch Notification: A shipping confirmation email containing your tracking information will be sent once your order has been dispatched Business Days: Monday through Friday, excluding public holidays at the origin fulfillment location

IV. ESTIMATED DELIVERY TIMELINES

Destination | Estimated Delivery Worldwide (All Regions) | 8–15 business days after dispatch

These are estimated timelines only and are not guaranteed delivery dates. Actual delivery times may vary due to customs processing, regional holidays, carrier capacity, and other factors beyond our control. We are not liable for delays caused by customs authorities or local postal services.

V. ORDER TRACKING

Once your order has been dispatched, a tracking link will be sent to your registered email address. You can use this link to monitor your shipment in real time. If you have not received tracking information within 5 business days of your order confirmation, please contact us at hello@ourbeautifulworldllc.com.

VI. INTERNATIONAL CUSTOMS, DUTIES & TAXES

Customs Clearance: International shipments are subject to customs clearance procedures in the destination country. Customs processing times vary by country and are outside our control.

Duties & Taxes: Import duties, VAT, and customs fees may be assessed by your local customs authority upon arrival of your shipment. These charges are the sole responsibility of the customer and are not included in our product prices or shipping charges. We recommend checking with your local customs authority for applicable rates before placing your order.

Non-Refundable Duties: Any duties, taxes, or import fees paid on the original order are strictly non-refundable in the event of a return. Please refer to our Returns & Refund Policy for full details.

Identification Requirements: To facilitate customs clearance, carriers may require government-issued identification (e.g., Tax ID, CURP, RFC, or other documentation mandated by your local customs authority). Providing this information promptly is the sole responsibility of the customer. Failure to do so may result in delays, seizure, or return of your shipment.

VII. ABANDONED, REFUSED & UNDELIVERABLE SHIPMENTS

In the event that a shipment is:

•Abandoned or uncollected beyond the carrier's holding period

•Refused by the customer at the point of delivery

•Returned to our facility due to failure to provide required customs documentation

•Returned due to refusal to pay applicable duties or taxes

•Undeliverable due to an incorrect or incomplete address provided by the customer

The customer shall be held fully liable for all resulting costs, including return shipping fees, international freight charges, storage fees, customs clearance costs, and a $25 USD administrative processing fee. These costs will be deducted from any eligible refund. If total costs exceed the refund value, the customer will be invoiced for the outstanding balance. No refund will be issued until all associated costs have been settled.

Address Accuracy: Please ensure your shipping address is complete and accurate at the time of purchase. We are not responsible for orders delivered to an incorrect address provided by the customer.

VIII. LOST OR DAMAGED IN TRANSIT

Lost Packages: If your tracking information shows no movement for more than 10 business days, or if your order has not arrived within 30 days of the estimated delivery date, please contact us at hello@ourbeautifulworldllc.com. We will open an investigation with the carrier. Upon confirmation of loss, we will offer a replacement shipment or full refund at our discretion.

Damaged in Transit: If your order arrives visibly damaged, please:

•Photograph the damaged outer packaging before opening

•Photograph the damaged item(s) inside

•Contact us at hello@ourbeautifulworldllc.com within 48 hours of confirmed delivery with your order number and photographic/video evidence

Claims submitted after the 48-hour window or without supporting evidence may not be eligible for a remedy. This does not affect your statutory rights where applicable by law.

IX. RETURNS & REDIRECTIONS

USA Returns: We offer complimentary return shipping for domestic USA customers within our 30-day return window. A pre-paid shipping label will be provided upon return approval.

International Returns: While outgoing shipping is complimentary worldwide, international customers are responsible for all return shipping costs and any associated duties or taxes required to deliver the item to our Returns Processing Center in Tucker, Georgia, USA . We strongly recommend using a trackable shipping service, as we cannot be held responsible for items lost during return transit.

For full details on our return process, conditions, and timelines, please refer to our Returns & Refund Policy.

X. STATUTORY RIGHTS — DELIVERY

Nothing in this Shipping Policy limits or excludes any statutory rights you may have under applicable consumer protection law regarding delivery timelines, including:

•EU/EEA: Consumer Rights Directive 2011/83/EU — goods must be delivered within the agreed timeframe or within 30 days if no timeframe is agreed

•United Kingdom: Consumer Rights Act 2015 — same 30-day delivery obligation applies

•Australia: Australian Consumer Law — goods must be delivered within a reasonable time

•New Zealand: Consumer Guarantees Act 1993 — goods must be delivered within a reasonable time

Where statutory rights provide greater protection than this policy, those statutory rights shall prevail.

XI. CONTACT — LOGISTICS CONCIERGE

For any shipping-related inquiries, tracking assistance, or delivery concerns:

Our Beautiful World LLC 103 Summerwalk Pkwy, #0103, Tucker, Georgia 30084, United States Email: hello@ourbeautifulworldllc.com Phone: +1 (205) 547-0539

Response time: Within 1–2 business days

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Last Updated: June 14, 2026

At Our Beautiful World LLC, we uphold the highest standards of quality, transparency, and customer care. This policy is publicly accessible prior to purchase and governs all transactions made through ourbeautifulworldllc.com. By completing a purchase , you acknowledge and agree to the terms set forth herein.

I. THE RETURN STANDARD & CONDITION REQUIREMENTS

To preserve the integri ty of our premium goods, all returned items must meet the following condition requirements — no exceptions:

Tags: Mu st remain fully attached and unremoved

Packaging: Original packaging must be intact and undamaged

Condition: Item must be unworn, unwashed, and unaltered

Odor: Item must be completely free of any odors, including perfume, cologne, or smoke

Seals: No stickers, seals, or security tags removed

Cleanliness: No makeup marks, deodorant stains, pulled threads, or any signs of wear

Definition of "Trying" — Fitting Room Standard: We define ac ceptable handling as the equivalent of a fitting room try-on only — briefly worn indoors, tags fully intact, packaging preserved, and absolutely no signs of use. Any item showing evidence of being worn beyond this standard — including but not limited to o dor, makeup marks, deodorant stains, removed tags, damaged packaging, or signs of washing — will be refused upon receipt and returned to the sender at their sole expense, with no refund issued.

Return Window: We accept returns within 30 days of the confirmed delivery date.

Restocking Fee: A 3% administrat ive service charge is applied to all eligible returns worldwide (except where prohibited by statute) to cover the cost of our mandatory Return Inspection Protocol — a physical quality assessment conducted upon receipt of every returned item.

II. DOMESTIC (USA) RETURNS

We are pleased t o offer streamlined return services for our domestic clients.

Return Window — 30 Days: From the date of confirmed delivery, you have 30 days to decide whether to keep your item or initiate a return. No action is required within this period unless you wish to return.

Return Authorization & 7-Day Shipping Requirement: To initiate a re turn, contact hello@ourbeautifulworldllc.com to request a Return Authorization. Once approved and a pre-paid shipping label is issued:

You must drop off the item with the carrier within 7 days of receiving your shipping label

The item must be physically received at our facility within 7 days of return approval

Returns not dropped off an d received within this 7-day window will be automatically closed and no refund will be issued

The pre-pai d shipping label will be void and invalid after the 7-day window expires

Evidence Requirement: For all claims related t o item condition, quality, or product discrepancy, photographic or video evidence must be submitted to hello@ourbeautifulworldllc.com at the time of the return request. Failure to provide required evidence within 7 days of return autho rization will result in automatic closure with no refund issued.

Free Returns: Return shipping i s complimentary for USA customers only. A pre-paid shipping label will be provided via email upon return approval.

Refund Processing: Refunds are issued only after the returned item has been physically received and inspected at our facility under our Return Inspection Protocol. No refund will be processed based on claims alone. Items failing to meet the standards in Sections I and VII will be refused and returned to the sen der at their expense.

III. INTERNATIONAL RETURNS

While outgoing shipping is complimentary worldwide, international return logistics differ as fo llows:

Client Responsibility: International clients are solely responsible for all return shipping costs and any associated duties, taxes, or customs fees required to deliver the item to our US facility

Non-Refundable Duties: Any duties, taxes, or import fees paid on the original order are non-refundable under any circumstances

Address: All international returns must be sent to our Returns Processing Center in Tucker, Georgia, USA

Trackable Shipping: We strongly require the use of a trackable shipping service. We cannot be held responsible for items lost, delayed, or damaged during international return transit

IV. CUSTOMS, COMPLIANCE & ABANDONED CARGO LIABILITY

Documentation Requirement: For all international orders, cu stomers are responsible for providing valid identification and documentation as required by their local customs authority (e.g., Tax ID, CURP, Government-issued ID, or any other documentation mandated by the destination country's import regulations). Failure to comply with local customs requirements is solely the customer's responsibility.

Abandoned Cargo & Customs Refusal — Strict Liability Clause: In the event that a shipme nt is abandoned, destroyed, seized, or returned to our facility due to:

Customer refusal to provide required customs documentation

Customer refusal to pay applicable duties, taxes, or import fees

Customer failure to collect the parcel within the carrier's holding perio d

Any other action or inaction by the customer resulting in non-delivery

The customer shall be held fully liable for all resulting costs, including but not limited to: return shipping fees, international freight charges, storage fees, customs cleara nce costs, and an administrative processing fee of $25 USD. These costs will be deducted in full from any eligible refund amount. If the total costs exceed the refund value, the customer will be invoiced for the outstanding balance. No refund will be issued until all associated costs have been accounted for and settled.

V. DEFECTIVE OR DAMAGED ITEM S — ARRIVAL CLAIMS

We stand behind the quality of every item we ship. In the rare event that an ite m arrives damaged, defective, or materially different from what was ordered, the following protocol applies:

48-Hour Reporting Window: All claims for damaged, defective, or in correct items must be reported within 48 hours of confirmed delivery by contacting hello@ourbeautifulworldllc .com with the following:

Your order number

A clear written description of the issue

Photographic and/or video evidence clearly showing the damage, defect, or discrepancy

Remedy Options: Upon verification of a valid claim, we will of fer one of the following remedies at our discretion:

Replacement of the item at no additional cost

Store credit for the full item value

Full refund upon return of the defective item (return shipping covered by us for USA customers; international cust omers may be required to cover return shipping)

Important: Claims submitted after the 48-hour window, or withou t the required photographic/video evidence, will not be eligible for a remedy under this section. This does not affect your statutory rights where applicable by law.

VI. EXCLUSIONS — FINAL SALE ITEMS

For hygiene, safety, and produc t integrity reasons, the following items are considered Final Sale and are not eligible for return, exch ange, or refund under any circumstances, except where required by applicable statutory law for defective goods:

Personal intimate apparel and sleepwear

Beauty and skincare products with broken or removed seals

Custom-crafted or personalized commissions made to customer spec ifications

VII. CONDITION OF RETURNED ITEMS — RETURN INSPECTION PROTOCOL

All returned items undergo a mandatory physical Ret urn Inspection Protocol upon receipt at our facility. To be accepted, items must be returned in their original, pristine condition — exactly as received:

✅ Tags fully attached and unremoved

✅ Original packaging intact and undamaged

✅ Unworn, unwashed, and unaltered

✅ Free of all odors including perfume, cologne, and smoke

✅ All stickers, seals, and se curity tags intact

✅ No makeup marks, deodorant stains, or signs of wear

Any item that fails the Return Inspection Protocol will be refused and returned to the sender at their sole expense. No refund will be issued f or refused items. We reserve the right to refuse any return that does not meet these standards, regardless of the stated reason for return.

VIII. STATUTORY CONSUMER RIGHTS BY REGION

We respect and honor all applicable statutory consumer rights. N othing in this policy is intended to limit or exclude rights that cannot be waived under applicable law. The following regional rights apply i n addition to our standard policy:

United States: This policy complies with applicable US Federal Trade Commission (FTC) guidelines. For defective or misdescribed goods, remedies are available as outlined in Section V. Our standard 30-day return window and condition requirements apply to all change-of-mind returns.

European Economic Area (EEA) — Right of Withdrawal : EEA consumers have the statutory right to withdraw from this co ntract within 14 days of the date of physical receipt of goods, without giving any reason, under EU Directive 2011/83/EU.

Contact hello@ourbeautifulworldllc.com before the 14-day period expires

The item must be returned no later than 14 days after notifying us of withdrawal

Refunds include standard out bound delivery costs and will be issued within 14 days of receiving the returned goods

We reserve the right to withhold the refund until the item is received and inspected

You are responsible for any diminished value resulting from hand ling beyond what is necessary to assess the item's nature and characteristics

EEA customers are responsible for return shipp ing costs unless the item is confirmed defective

The 3% administrative fee is waived for EEA statutory withdrawals only

Pho tographic or video evidence is r equired for all condition, quality, or discrepancy claims at the time of withdrawal notification

EEA — Conformity of Goods (EU Directive 2019/771): In addition to the 14-day withdrawal right, EEA consumers are entitled to a 2- year sta tutory guarantee for goods that do not conform to the contract (i.e., are faulty, not as described, or not fit for purpose). Claims under this guarantee must be reported to hello@ourbeautifulworldllc.com with supporting evidence. This right is separate from and in addition to our standard return policy.

Exemptions (Article 16, Directive 2011/83/EU): The right o f withdrawal does not apply to sealed goods for health or hygiene reasons t hat have been unsealed after delivery — including intimate apparel, sleepwear, and beauty/skincare products — or to custom/personalized items.

United Kingdom — Consumer Rights Act 2015: UK consumers have the right to:

30 days from delivery to reject a fau lty item for a full refund

After 30 days: one opportunity for repair or replacement of a faulty item

After one failed repair or replacement: the right to a price reduction or final refund

These statutory rights apply to faulty, defective, or misdescribed goods only and do not apply to change-of-mind return s, which remain subject to our standard 30-day return window and condition requirements outlined in Sections I and VII.

Australia — Australian Consumer Law (ACL): Under the Australian Consumer Law, consumers are entitled to a remedy for goods that are faulty, unsafe, or not as described. These statutory guarantees cannot be excluded, restricted, or modified. Our Final Sale exclusions and condition requirements apply only to change-of-mind returns an d do not override your rights under the ACL for defective goods. For ACL claims, contact hello@ourbeautifulworldllc.com with evidence of the fault or defect.

New Zealand — Consumer Guarantees Act 1993: Under the New Zealand Consumer Guarantees Act, consumers have guaranteed rights for g oods th at are not of acceptable quality, not fit for purpose, or not as described. These rights cannot be excluded by this policy. Our standard return conditions apply to change-of-mind returns only. For statutory claims, contact hello@ourbeautifulworldllc.com with su pporting documentation.

Canada (including Quebec): This policy is publicly accessible prior to purchase in compliance with appl icabl e Canadian consumer protection requirements, including Quebec's Consumer Protection Act. Canadian consumers retain all rights afforded under applicable provincial and federal consumer protection legislation. Our standard return policy applies to change-of-mind returns. Defective item claims are handled under Section V.

IX. H OW TO INITIATE A RETURN

Request Approval: Contact hello@ourbeautifulworldllc.com with you r order number and reason for return to recei ve a Return Authorization

Submit Evidence: For condition, quality, or discrepancy claims, submit photographic or video evidence at the time of your request

7-Day Shipping Deadline: Ship the item within 7 days of receiving your Return Authorization and pre-paid label (USA o nly). Returns not shipped within this window will be automatically closed with no refund issued

Print Your Label: USA customers — check your email for your pre-paid shipping label and print it out. I nternational customers are responsible for their own return shipping costs

Send Your Item to our Returns Processing Center:

Our Beautiful World LLC

Attn: Returns Processing

103 Summerwalk Pkwy, #0103

Tucker, GA 30084, USA

Processing time: Refunds are issued within 5–10 business days of item receipt and inspection approval.

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