Lace hem v neck backless solid cami top

How long for shipment?

Receive time = Processing time + Shipping time.

Processing time: Normally 1-5 Business Days

The time we are talking about is a business day and may be delayed if we encounter holidays.

Shipping Time

Shipping Methods & Shipping Time

Order Amount

Freight

Expedited Shipping(5-7 Working days)

$0 and up

$29.99

Standard Shipping(7-12 Working Days)

$79 and up

Free

Standard Shipping(7-12 Working Days)

$0.00–$78.99

$7.99

Note: We will ship out the item according to your requests, but we can not assure you exactly how many days you can receive this item. Many factors may cause the delay of your item, e.g. holiday season, bad weather conditions, international courier strikes, etc.

Shipping tips:

1） To deliver successfully, we suggest you leave the correct email address, shipping address, and mobile number during the checkout processing.

2) Unsuccessful delivery caused by a blank mobile column cannot be compensated.

3) PO Box or BFPO is not accepted if you choose express shipping. Your address should be detailed enough, including the apartment or unit number. Nondelivery or extra shipping fees due to personal reasons will not be taken by lilyprettygal.com.

Customs & Import Tax

Customs is a government agency that regulates goods entering a country or region. All goods entering or leaving a country or region must first be cleared through customs. It is always the buyer's responsibility to clear customs and pay relevant duties.

In most countries, however, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.

The rules are different in every country. Unfortunately, there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country.

Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out that information before you order.

If you have to pay import taxes and/or additional duties and sales taxes, then you would have to pay that to the courier upon receipt of the package(s). We can't calculate this for you or you cannot pre-pay it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.

TRACKING YOUR ORDER

WEB: https://www.17track.net/en

For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.

Contact - Lilyprettygal - Checkout

Customer Support Email: support@lilyprettygal.com

Returns Policy OverviewWe stand by our products and offer a 15-day return window (from delivery date) for most unused, unworn items in original condition. Note: Return shipping costs are the customer’s responsibility.

Return Process

Step 1: Contact Support

Email us at support@lilyprettygal.com with:

Item(s) to return

Reason for return

Quality issues? Include clear photos for assessment.

Step 2: Follow Instructions

Await our email with approved return authorization and shipping guidelines (response within 24 hours).

Step 3: Refund Processing

Refunds are issued to your original payment method within 3-5 business days after:

Warehouse receipt of items

Quality inspection approval

Eligibility Criteria

✓ Timing: Request returns within 15 days of delivery.✓ Condition: Items must be unused, undamaged, and include original tags/packaging.✓ Gifts: Must be returned immediately in pristine condition.

Non-Returnable Items

❌ Swimwear (sanitary reasons)❌ Used, altered, or damaged items❌ Items returned without prior authorization❌ Gifts that are lost, used, or incomplete (partial refunds may apply)

Non-Quality Related Returns

The following do not qualify as quality defects:

Minor imperfections (loose threads, raw edges)

Subjective preferences (style, color, sizing*)

Discrepancies due to monitor color variations

Wear-and-tear from use, washing, or improper care

Defects disclosed at purchase

*Sizing guidance is advisory; refer to our sizing chart for accuracy.

Important Notes

Non-Refundable Costs: Original shipping fees and Shipping Guarantee.

Address Instructions:

Do NOT ship to the sender’s address on your package.

Return addresses are provided only after authorization.

Unauthorized returns will be rejected.

🔄 Exchange Policy

If you receive an item that is the wrong size, incorrect color, or has a quality issue, you may request an exchange within 7 days of receiving your order.Before sending any items back, please contact our after-sales support team so we can guide you through the proper process.

📩 Customer Service Email: support@lilyprettygal.com

Our team will respond within 48 business hours and provide the following:

Confirmation of your exchange request approval

The designated return/exchange address

Detailed step-by-step instructions

⚠️ Important: Unapproved or unsolicited returns/exchanges will not be processed. Thank you for your understanding.

Need Help?Contact support@lilyprettygal.com for clarification.

Contact - Lilyprettygal - Checkout