Kosas Cloud Set Pressed Setting Powder – Translucent Shine Control, Soft Matte Finish

Order Processing Time

At Oseila Beauty, we process all orders within 1 business day. Orders placed before 12 PM EST on business days will typically begin processing the same day, while orders placed after will be processed the next business day. Please note that processing times do not include weekends or holidays.

Standard Shipping Time

We offer complimentary standard shipping on all orders within the United States. Standard delivery typically takes 1–2 business days after your order has been processed. Please be aware that delivery times may vary slightly due to remote or long-distance delivery locations and occasional carrier delays.

Express Shipping Options

Faster express shipping options are also available at checkout for eligible US addresses. Shipping rates for express options are calculated automatically based on your destination. Please note that free standard shipping applies to all orders regardless of size or amount, and no minimum purchase is required to qualify.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You can use this tracking number to monitor your package’s progress until delivery.

Shipping Rates

Standard shipping is always free for all orders shipped within the United States. Express shipping rates vary depending on the destination and shipping speed selected at checkout.

Address Accuracy

Please ensure that your shipping address is entered accurately during checkout. Incorrect or incomplete addresses may result in delivery delays or lost packages. Oseila Beauty is not responsible for packages that are lost or delayed due to an incorrect shipping address provided by the customer.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us promptly at oseilabeauty@gmail.com . We will work with the shipping carrier to resolve the issue and ensure you receive your order or a suitable replacement.

International Shipping

Currently, Oseila Beauty ships only within the United States. We do not offer international shipping at this time.

Contact

If you have any questions or need assistance with your order or shipping, please contact us at oseilabeauty@gmail.com . We are always here to help.

Last updated: May 12, 2026

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Thank you for shopping with Oseila Beauty. We are committed to providing you with high-quality beauty products and exceptional customer service. If you are not completely satisfied with your purchase, we are here to help. Please read our detailed return and refund policy below.

Return Window

You may return most items purchased from Oseila Beauty within 30 days from the date you received your order.

Return Conditions

•Items must be returned in their original condition, unused, unopened, and in the original packaging.

•Products that show signs of use, damage, or alteration may not be eligible for a refund or exchange.

•Please include the original receipt or proof of purchase with your return.

Seller-Fault Return Reasons

If you receive a damaged, defective, or incorrect item, please contact us immediately at oseilabeauty@gmail.com . We will arrange for a return or exchange at no additional cost to you, including providing a prepaid return shipping label when necessary.

Damages

We take great care to ensure your order is packed securely. However, if your item arrives damaged, please notify us within 7 days of receipt. Include photos of the damaged product and packaging to help us process your claim swiftly.

Exceptions

•Opened or used beauty products and cosmetics cannot be returned due to hygiene reasons, unless the item is defective or damaged upon arrival.

•Gift cards and final sale items are not eligible for return or refund.

Exchanges

If you would like to exchange an item, please return the original product in accordance with our return conditions. Once we receive your returned item, you may place a new order or contact us for assistance with an exchange.

European Union 14-Day Cooling-Off Period

For customers in the European Union, you have the right to cancel your order within 14 days from the day you receive the goods. To exercise this right, you must inform us of your decision to cancel via email at oseilabeauty@gmail.com . Returned products must comply with the standard return conditions stated above.

Return Address

Please send your returns to:

Oseila Beauty 2601 East 28th Street, STE 0109 Signal Hill, California 90755 United States

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 10 business days and credited to your original payment method. Please note that shipping fees are non-refundable unless the return is due to seller fault.

Contact Us

If you have any questions or need further assistance, please contact our customer service team at oseilabeauty@gmail.com .

We appreciate your trust in Oseila Beauty and look forward to serving you again.

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