Juniper | Toddler Climber & Swing | Foldable

Shipping Effective Date: 11/11/2025 1. Introduction At Playtime Avenue ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, https://playtimeavenue.com . 2. Shipping Destinations Countries We Ship To: United States excluding Hawaii and Alaska Future Expansion: We are continually working to expand our shipping destinations. Please check back regularly for updates. 3. Shipping Costs Domestic Shipping (United States): Standard Shipping: Free shipping on all orders No Hidden Fees: All shipping costs are calculated and displayed at checkout. There are no hidden fees. 4. Order Processing Time Processing Time: Orders are processed within 1–2 business days (Monday to Friday, excluding holidays). Order Cut-Off Time: Orders placed before 5:00 PM CST will begin processing the same day. Weekend and Holiday Orders: Orders placed on weekends or public holidays will be processed on the next business day. 5. Estimated Delivery Time Domestic Shipping: Standard Shipping: 4–7 business days Notes: Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, carrier delays, or logistical issues. 6. Shipping Methods and Carriers Reliable Carriers: We partner with reputable carriers to e…

Refund policy Effective Date: 11/11/2025 1. Scope and Intent This Return and Refund Policy applies to all purchases made through the Playtime Avenue website located at https://playtimeavenue.com ("Website"). 2. Contact Information For questions about returns and refunds, please contact our Customer Service team: Email: support@playtimeavenue.com Phone: +1 (224) 218-5330 Address: 830 W. Exner Ct. Palatine, IL 60067, United States Hours: Monday–Friday, 9 AM – 5 PM CST 3. Return Eligibility Customers in the United States have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason, subject to the conditions outlined below. 3.1 Conditions for Return Unused and Undamaged: The item must be unused, undamaged, and in the same condition that you received it. Original Packaging: The item must be in the original packaging, with all labels and tags attached. Proof of Purchase: A receipt or proof of purchase is required. 4. Return Process 4.1 Initiating a Return To initiate a return: Contact Customer Service: Email us at support@playtimeavenue.com or call +1 (224) 218-5330 within 30 days of receiving your order. Provide your order number and a detailed reason for the return. Return Authorization: After reviewing your request, we will provide detailed return instructions and, if applicable, a Return Merchandise Authorization (RMA) numb…