HARDLAND Inflatable Black Whale Inflatable Pool Float

Shippment Methods

Products Total Price

Shipping Cost

Standard Shipping (7-10 business days after shipped)

ALL

Free

Express Shipping (3-5 business days after shipped)

< $149.99

$20

Express Shipping (3-5 business days after shipped)

≥ $150

Free

At hardlandapparel we offer free standdard shipping worldwide for all orders.We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. It usually takes about 7-10 business days for standard shipping and 3-5 business days for express shipping (For fast and accurate delivery, a phone number is required on shipping information), when the logistics tracking number comes out.VerificationA confirmation email will be sent to you once the order is authorized and verified. (If you didn't leave an email address. We are not able to send you a confirmation email.) We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.ProcessingIt normally takes 1-3 business days for us to process your order. Please note that this does not include holidays and weekends.ShippingStandard Shipping takes 7-10 business days to arrive, and Express shipping (For fast and accurate delivery, a phone number is required on shipping information) takes 3-5 business days to arrive when logistic tracking number comes out.TrackingIf you can't track your package by the tracking number, don't worry, please contact us as soon as possible, we will get back to you within 24 hours.* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.* Please contact our customer service representative within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.E-mail: hardlandapparel@gmail.com

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At hardlandapparel.com, customer’s satisfaction is always our top priority. Our professional quality control and assurance service always check your items before the shipment. However, you may carefully and accurately check your size before buying. Please kindly refer to the size charts on the item page. Returns & Exchanges We’re bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition. Return Process 1. Please contact Customer Service, indicating the item(s) you would like to return and the reason. We will get back to you within 24 hours. Your patience will be highly appreciated. 2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing. 3. Drop off your package at the local post office. 4. Most returns are processed within 5 business days after we receive your package. We’ll issue the refund to your payment account. Once your refund has been issued, you will receive a confirmation email or a confirmation message, you will receive a refund on the same day. Return Conditions 1. hardlandapparel's Responsibility: If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange. Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when hardlandapparel is responsible for shipping the wrong item/ size. 2.Customer's responsibility Incorrect order(size of item) If the customer has ordered an incorrect size or product, we can also allow a return. In this case, the customer will be responsible for the shipping fee both ways (to and from our warehouse) for an exchange. If the customer chooses a refund, we will refund the original product price. All and any shipping fees are non-refundable. Unwanted item If the customer decides that they no longer want the item or simply want to exchange the item, they can report this to us within 30 days of receiving the product for a partial refund of the product cost. 3. Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way. 4. We do not accept returned items that were sent back by you directly without checking with us first. How to exchange the order? Please contact us to get the return address. After we get the return, we will exchange one for you. Return Address If you wish to return the items to the nearest return address, please contact our customer service representative, we will get back to you within 24 hours. Return address： Wendy 3630 Maxson Rd El Monte CA 91732 US +16262029481 Note: Please do not send your return to the address on your package. That is not our returns address and will affect the processing of your return. Customer Service E-mail: hardlandapparel@gmail.com

Contact - Hardland - Checkout