"Go Anywhere" Hanging Straps

EVERYDAY STANDARD SHIPPING - (Hammocks Only)

To make it easier for you to relax this year, we are offering discounted standard shipping on all hammocks within the U.S.

Any hammock ordered before 4 p.m. ET should ship out within one business day from our U.S. warehouse. You will get an email notification with a tracking number when that information is available.

Note: Standard shipping usually takes between 4-7 business days, although we know that shipping carriers are a bit overloaded this year. Please allow for patience with the shipping carrier once your order leaves our warehouse (everyone is doing their best!).

Chair Hammocks and international shipments being shipped from our Thailand warehouse will arrive in about 6-10 business days.

HAMMOCK THRONE SHIPPING

From order to your doorstep, the total delivery time is about 1-2 weeks. Once your Hammock Throne™ arrives, our Relaxation Guarantee covers any rare defects in material or construction for up to a year . For international orders or those in U.S. Territories, please allow an extra 4-6 weeks.

Your Hammock Throne™ will be delivered in three boxes by a freight company that will call you to schedule a convenient delivery time (its value and size means that someone needs to be home to accept it!).

The included Hammock Chair ships separately and arrives within a few days of your Throne™.

In the rare case that you experience an issue with your Hammock Throne™, please reach out to concierge@yellowleafhammocks.com, and our Hammock Concierge team will assist you swiftly.

INTERNATIONAL SHIPPING

Live outside the US? International Shipping for hammocks costs a flat $40. International orders typically take 5-10 business days to arrive. (Please note that customers are responsible for any applicable duties/customs fees). We can only ship adjustable hammock stands within the U.S. at this time.

For International Hammock Throne freight shipments, the customer is responsible for any applicable tax or duty fees.

Stress-Free Returns + Exchanges

If you aren’t happy, neither are we. We want you to try our hammocks out absolutely risk-free!

Our 30-day stress-free return + exchange policy dates from the day you receive your order. That should give you time to find your perfect hang spot, test out your hammock and get help from our Hammock Concierge to make everything absolutely perfect.

For domestic (U.S.) hammock orders, free return shipping is included. If you're not 100% satisfied with your new hammock for any reason, visit our stress-free returns and exchanges portal . W e will provide a free return shipping label and you can simply box it up and send it back .

Free return shipping does not apply to the Hammock Throne ™ , Vista ™ , or Hammock Stand due to the size and weight of those packages.

Expedited shipping rates and shipping services outside of our 'free shipping' option are non refundable for orders that have been fulfilled and delivered.

**Please note that for international orders and for hammock stand orders, the shipping costs for returns/exchanges must be covered by the customer.

If you have any questions about your return status or eligibility please reach out to our Hammock Concierge. To ensure prompt resolution, please reference your Order Number.

Each returned item will be inspected. If upon inspection the items are deemed to have been damaged or altered in any way, your refund or exchange credit may be subject to approval .

Promotions and Special Sales Events

Orders placed during special sales events such as our Mystery Hammock Sales or Holiday Sales are not eligible for Returns for refunds. However, items purchased during these sales events are eligible for Returns for Store credit with an additional $10 credit bonus as well as free exchanges.

Custom Hammocks

Please note that custom hammock orders are final. If you have a question about a custom hammock, please contact our Hammock Concierge and we will gladly discuss the details of your request!

Relaxation Guarantee

Quality + Craftsmanship are our highest priority. Always have been, always will be.Our policies are built to reflect the very nature of our products—supportive + stress-free! We value your business and your trust. In every case, we want to ensure that you are completely satisfied with every Yellow Leaf Hammocks product.

If you are having any trouble with a purchase from us, please reach out directly to concierge@yellowleafhammocks.com. We always guarantee our hammocks to be free of defect in material and construction for a full year from the date of purchase. If a hammock is found to be defective within that time, Yellow Leaf Hammocks will gladly replace it, repair it or send the appropriate replacement parts at no cost to you.

With proper use, your hammock should serve you for years to come!

Please note that normal wear + tear, damage from improper use, storage, installation or maintenance is not covered under this warranty.

Stress-Free Returns + Exchanges

If you aren’t happy, neither are we. We want you to try our hammocks out absolutely risk-free!Our 30-day stress-free return + exchange policy dates from the day you receive your order. That should give you time to find your perfect hang spot, test out your hammock and get help from our Hammock Concierge to make everything absolutely perfect. For domestic (U.S.) hammock orders, we will generate a pre-paid return label for you. If you're not 100% satisfied with your new hammock for any reason, visit our stress-free returns and exchanges portal . W e will provide a free return shipping label and you can simply box it up and send it back .

While we cover the cost of return shipping for you, your original shipping rate is non-refundable if your order has been shipped and delivered.

Expedited shipping rates and shipping services outside of our 'free shipping' option are also non-refundable for orders that have been fulfilled and delivered.

**Please note that for international orders and for hammock stand orders, the shipping costs for returns/exchanges must be covered by the customer.

If you have any questions about your return status or eligibility please reach out to our Hammock Concierge. To ensure prompt resolution, please reference your Order Number. Each returned item will be inspected. If upon inspection the items are deemed to have been damaged or altered in any way, your refund or exchange credit may be subject to approval .

Promotions and Special Sales Events

Orders placed during special sales events such as our Mystery Hammock Sales or Holiday Sales are not eligible for Returns for refunds. Items purchased during these sales events are however eligible for Returns for Store credit with an additional $10 credit bonus as well as free exchanges.

Custom Hammocks

Please note that custom hammock orders are final. If you have a question about a custom hammock, please contact our Hammock Concierge and we will gladly discuss the details of your request!

Relaxation Guarantee

Quality + Craftsmanship are our highest priority. Always have been, always will be.Our policies are built to reflect the very nature of our products—supportive + stress-free! We value your business and your trust. In every case, we want to ensure that you are completely satisfied with every Yellow Leaf Hammocks product. If you are having any trouble with a purchase from us, please reach out directly to concierge@yellowleafhammocks.com. We always guarantee our hammocks to be free of defect in material and construction for a full year from the date of purchase. If a hammock is found to be defective within that time, Yellow Leaf Hammocks will gladly replace it, repair it or send the appropriate replacement parts at no cost to you.

With proper use, your hammock should serve you for years to come!

Please note that normal wear + tear, damage from improper use, storage, installation or maintenance is not covered under this warranty.