Glucose Meter Sensor Freestyle Libre 2 Plus 1 Minute 15 Days No Coding Required

FREE Shipping on orders over $150

Lexicon Medical Supply offers free standard ground shipping on orders over $150.

The minimum purchase amount for free shipping is calculated based on the pre-tax subtotal in your cart and does not include coupons, discounts, or promotional credits. Orders under $150 may select flat rate ground shipping for $9.99.

Free shipping may not apply to:

•Prescription (Rx) items

•Freight shipments

•Oversized or heavy products

•Certain case quantities of equipment or supplies

Shipping Carriers

We ship orders using a variety of carriers including:

•FedEx

UPS

USPS

•Local delivery trucks

•Freight carriers

•In-Store Pick-Up

Transit times shown at checkout or on shipping confirmations do not include weekends or holidays, and deliveries generally occur on business days only.

Multiple Shipping Locations

Some items ship directly from our Tucson, Arizona facility, while others ship from affiliate warehouses or manufacturer distribution centers located throughout the United States in order to provide faster delivery times.

As a result:

•Orders may arrive in multiple packages

•Items may ship from different locations

•Delivery dates may vary between packages

Freight Shipments

Oversized items such as furniture, large equipment, or bulk products may ship via freight carrier.

Freight shipments typically arrive within 7–10 business days.

Freight shipping charges are:

•$59 for the first freight item

•$20 for each additional freight item

•Maximum freight charge of $300 per order

If your order contains both freight and non-freight items, non-freight items will ship at no additional cost beyond the freight fee.

Freight deliveries are curbside, dock, or tailgate delivery only. Drivers are not responsible for bringing items inside the building. If a liftgate is required to unload freight, additional charges may apply. Please notify us when placing your order so proper arrangements can be made.

Freight Delivery Requirements

A signature is required for all freight deliveries.

Freight deliveries typically occur Monday through Friday between 8:00 AM and 5:00 PM. If a scheduled delivery appointment is required, please contact us when placing your order.

If visible damage is present at the time of delivery, note the damage on the bill of lading before signing. We are not responsible for damage not notes on BOL.

IMPORTANT:Do not discard the original packaging or shipping materials if you believe a product may need to be returned.

Prescription (Rx) Item Shipping

Certain medical products require a valid professional license to purchase.

To comply with regulatory requirements:

•A valid professional license must be on file before the order can be processed

•Prescription items must ship to the licensed healthcare provider's business or practice address

•Residential delivery is not permitted for Rx itemsSignature confirmation is required upon delivery

Additional shipping charges may apply for orders requiring special handling or signature confirmation.

Alaska, Hawaii, and U.S. Territories

Orders shipping to:

•Alaska

•Hawaii

•U.S. territories

•APO / FPO addresses

•PO Boxes

•International destinations

may not qualify for free shipping.

These orders typically ship via FedEx or USPS and may require a custom shipping quote. Please contact us prior to placing your order.

Local Delivery (Tucson Area)

We offer free local delivery within a 20-mile radius of our Tucson facility on orders over $150.

Local deliveries are typically completed within two business days, although same-day or expedited delivery may be available depending on order timing and availability.

Order Cancellations

Once an order is submitted, it may begin processing immediately. If you need to cancel or modify an order, please contact us as soon as possible. We will attempt to accommodate the request when feasible.

If an order has already been shipped, it may be returned according to our Return Policy.

Orders that are refused at delivery without prior authorization may be subject to return shipping charges and restocking fees.

Expected Delivery Dates

With distribution centers located throughout the United States, many customers receive their items within two business days.

Expected delivery times are estimates based on:

•Product availability

•Time of day the order is placed

•Shipping carrier

•Freight requirements

Orders placed before 4:00 PM EST are often processed the same business day.

Orders containing large quantities may ship from multiple warehouses, resulting in separate deliveries.

Lexicon Medical Supply cannot guarantee delivery dates.

Shipping Proof of Delivery

Orders shipped with carrier delivery confirmation or signature confirmation will be considered proof of delivery.

Questions

If you have questions about shipping, delivery options, or order tracking, please contact our customer service team and we will be happy to assist you.

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Your satisfaction is important to us. If you are not completely satisfied with your purchase, please contact us and we will do our best to resolve the issue.

Please review the return guidelines below before requesting a return.

Order Discrepancies & Damaged Shipments

If your order arrives damaged or there is a discrepancy with your shipment, please notify us within 3 business days of delivery.

If the issue is the result of a shipping error or product defect, Lexicon Medical Supply will cover the return shipping costs and issue a replacement or full refund. Our returns department will provide a prepaid shipping label to make the process simple.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Orders are often processed quickly after they are placed. If the order has already been processed for shipment, it may not be possible to cancel. Once the order is delivered, it may be returned according to the return policy outlined below.

Return Authorization (RMA)

All returns require a Return Merchandise Authorization (RMA) number issued by Lexicon Medical Supply.

•Returns must be requested within 30 days of delivery

•Products must be unused, unopened, and in new resalable condition

•Safety seals must remain intact

•All original packaging, parts, and accessories must be included

Returns received without a valid RMA may be refused.

Return Shipping

Unless the return is due to an error on our part or a defective product:

•Shipping charges are non-refundable

•Return shipping costs are the responsibility of the customer

Approved returns may be subject to a restocking fee of up to 15%, depending on the product and condition of the return.

Non-Returnable Products

Due to health, safety, and regulatory requirements, certain products cannot be returned or exchanged. These include:

•Opened personal care items

•Special order items

•Custom items

•Any product that has been opened, used, or tried on

•Incontinence products

•Respiratory equipment (compressors, nebulizers, oxygen supplies, CPAP masks, tubing)

•Needles and syringes

•IV solutions and administration sets

•Sterile medical products

•Expired medical items

•Electrotherapy units once used

For patient safety and regulatory compliance, sterile medical products may not be returned once shipped unless the item was damaged in transit or shipped in error.

Refused Shipments

Orders that are refused by the recipient and returned to Lexicon Medical Supply without prior authorization may be subject to return shipping charges and a restocking fee.

Multiple Shipping Locations

Some products ship directly from our Tucson, Arizona facility, while others may ship from affiliate warehouses or manufacturers across the United States in order to provide faster delivery times.

Products shipped from partner warehouses may be subject to additional return restrictions based on the originating supplier's policies.

Product Use & Resale Policy

Products sold by Lexicon Medical Supply are intended for use by healthcare professionals, care givers, medical facilities, or individual consumers for personal healthcare needs.

Products purchased from Lexicon Medical Supply may not be resold, redistributed, or billed to third-party payers without prior approval.

Lexicon Medical Supply reserves the right to limit quantities, cancel orders, or refuse service if an order appears to be intended for unauthorized resale, product diversion, or fraudulent activity.

Pricing & Product Information

Lexicon Medical Supply reserves the right to correct pricing errors, product descriptions, or availability issues at any time. Product images on the website may not always reflect the exact item received.

Contact Us

To request a return authorization or report an issue with your order, please contact our customer service team and include your order number and reason for return.

Our goal is to provide high-quality medical products and exceptional service. If you have questions about your order, our team is always happy to help.

Contact - Lexicon Medical Supply - Checkout