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Shipping Shipping & Delivery We understand that once you place an order, you want to receive it as quickly as possible. Here’s a clear breakdown of our shipping timelines: General Products Dispatch Time: 10 working days Reason: This period allows us to complete authentication and quality checks to ensure you receive 100% genuine products. Delivery Time: 4–5 days after dispatch (7–8 days for remote locations) Sourced Products (Imported) Dispatch Time: 30 working days Reason: Time is required for international sourcing, authentication, and overseas shipping. International Orders Dispatch Time: Up to 45 working days Reason: International orders involve sourcing, authentication, export processing, and cross-border logistics, which require additional time. Accessories & Indian Homegrown Streetwear Dispatch Time: 24–48 hours Additional Information Some products may have different shipping timelines, which will always be mentioned on the respective product page. All orders are shipped with a tracking number. You will receive tracking updates via Email, SMS, and WhatsApp for step-by-step order updates. All delivery timelines are indicative and not guaranteed, and may be affected by external factors beyond our control. Opens external website in a new window. Opens in a new window. Opens external website. Contact - Kicks Machine - Checkout

Refund policy CANCELLATION, REPLACEMENT & REFUND POLICY 1. Cancellation by Woho Technologies Private Limited 2. Cancellation by Customer 3. Refund Policy 4. Replacement & Exchange Policy 5. Important Notes Need Help? Here’s your revised and finalized version with the refund timeline (“within 5–7 business days”) added in the correct and natural place under the refund section 👇 1. Cancellation by Woho Technologies Private Limited Woho Technologies Private Limited (Kicks Machine) reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Orders may be cancelled in situations including, but not limited to: Limitations on available quantities Inaccuracies in product or pricing information Issues identified by our credit or fraud detection team 2. Cancellation by Customer No Cancellations Allowed: Order cancellations are strictly not permitted under any circumstances. Products Covered: Sneakers, Streetwear, Bags, Glasses, Accessories, Watches, and all other products listed on the website. Advance Amount (COD / Partial COD): The advance amount for COD and Partial COD orders is non-refundable and non-transferable. Failed Deliveries (COD): Delivery will be attempted twice. Failure to collect will result in RTO (Return to Origin). A reshipment fee of ₹1000 will apply for re-delivery. Special Requests: In rare exceptions where a prepaid order is cancelled a…