Gardenia

Thank you for shopping with Bathe in Luxury! We are committed to delivering your orders in a timely and secure manner. Below is everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During high volume seasons or promotions, processing times may be slightly extended. We appreciate your patience during these times.

Shipping Rates & Delivery Estimates

We offer standard and expedited shipping options at checkout. Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping (US): 3–7 business days

Expedited Shipping (US): 1–3 business days

International Shipping: 7–21 business days (customs may cause delays)

We ship with trusted carriers like USPS, UPS, and FedEx, depending on your location and selected method.

Free Shipping

We offer Free Standard Shipping on all U.S. orders over $50.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number and link to monitor your delivery status.

Shipping Locations

We currently ship to:

All 50 U.S. states

U.S. territories (with limited tracking)

Internationally (select countries only)

International Orders

International orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Bathe in Luxury is not responsible for these charges if they are applied and are your responsibility as the customer.

Shipping Issues

If your order is lost or arrives damaged, please contact us immediately at sales@batheinluxury.com with your order number and photos (if applicable). We will do our best to resolve the issue promptly.

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ALL SALES ARE FINAL

We stand by the quality of our handmade products, and due to the personal nature of bath and body items, all sales are final.

EXCEPTIONS – Damaged Items

We will gladly offer a refund or exchange only if your item arrives damaged in transit.

To be eligible:

You must contact us within 5 business days of receiving your order.

Items must be unused, in original packaging, and accompanied by a receipt or proof of purchase.

Clear photos of the damaged item(s) and packaging are required.

Please email your request and images to: orders@batheinluxury.com

Partial Refunds

If multiple items were ordered, and only some were damaged in transit, we may issue a partial refund for those specific units.

Refund Process

Once your return is received and inspected:

We will notify you of the refund approval status.

If approved, your refund will be processed to your original payment method within 10 business days.

Please allow additional time for your bank or card issuer to post the refund.

If 15 business days have passed since your refund was approved and you haven’t received it, please contact us at: sales@batheinluxury.com

Exchanges

We only replace items that are defective or damaged in transit. If you need an exchange for the same item, contact: orders@batheinluxury.com

Return Shipping

Customers are responsible for return shipping costs.

Shipping costs are non-refundable.

If a refund is issued, return shipping may be deducted from your refund.

Tip: For returns over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items.

Contact - Bathe in Luxury - Checkout