G23 Titanium Triple Stack Hinged Segment Clicker Ring

We are committed to providing you with a smooth and reliable shipping experience. Please read our shipping policy below for details on how your orders are processed and delivered.

Order Processing Time

•All orders are processed and despatched 2 working days after your order is placed and payment is confirmed.

•Working days are defined as Monday to Friday, excluding public holidays.

Shipping Carrier

•We use Royal Mail 1st Class Tracked as our trusted courier service to deliver your orders safely and efficiently.

Delivery Timeframe

•After dispatch, Royal Mail typically delivers within 1-5 working days, depending on your location.

•Please note that delivery times are estimates and may vary due to factors beyond our control, such as postal delays or adverse weather conditions.

Shipping Costs

•Shipping costs are calculated at checkout based on the order value and destination of your order. For order values over £20, packages are sent via FREE Royal Mail Untracked service. Order values over £50 are sent via FREE Royal Mail Tracked service. Order values below £20 cost £2.99 for Royal Mail Tracked service.

Tracking Your Order

•Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your parcel on the Royal Mail website.

Delivery Address

•Please ensure your delivery address is correct at the time of checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Delayed or Lost Packages

•If your order does not arrive within the expected timeframe, please contact us at info@monsterpiercing.com. We will work with Royal Mail to resolve the issue as quickly as possible.

International Shipping

We offer international shipping to countries worldwide. Please email us before ordering if you have any doubts regarding your country. .

Delivery to Europe

•5-7 business days total delivery time.

•Europe orders are dispatched from our storage unit in the UK.

•Orders above

€ 50 are all sent via FREE delivery.

•Orders below

€50 charge €4.99 for shipping

•Orders are sent from our UK unit through Royal Mail straight to your doorstep. No pick-up from postal or customs office is needed.

•No custom duties or rules are applicable

Delivery to North America

•5-7 business days total delivery time.

•US and Canada orders are dispatched from our office in Frisco, Texas.

•Orders above $50 are all sent via FREE delivery.

•Orders are sent from our Texas unit through the United States Postal Service (USPS) straight to your doorstep at $4.99.

•No custom duties or rules are applicable as the order would be dispatched from within the USA region.

Delivery to Oceanic

•Orders placed from Oceanic countries are all sent through Royal Mail 1st Class Tracked service and cost £7.50

•Transit time for these countries are 7-12 business days.

Delivery to Rest of the World

•Orders are shipped directly from our Bangkok storage facility to your address using FedEx, UPS, DHL, and EMS as our express delivery services.

•Delivery times vary according to your location. Estimated delivery time would be 10-30 business days.

•Please always follow the tracking details as sometimes the importer has to sign/clear the shipment from customs themselves.

If you have any further questions or concerns about your order, please don’t hesitate to reach out to us at info@monsterpiercing.com

Contact - Monster Piercing - Checkout

We have a 30-day return policy, which means you have 30 days from the date you receive your item to request a return. Please inspect the item in the sealed packet to ensure it is correct for you before opening the seal. You’ll also need to provide us with your order number. To be eligible for a return:

•Items must be sealed in their original clear packet.

•Items that are opened from sealed packets are eligible only for an exchange of another item of the same type or similar value from our store. Any remaining order value will be credited to the customer's account as store credit and can be used for future orders.

All returns must include the Returns Card provided in your package. Please write your full name and order number clearly on the card and include it inside your return parcel. This helps us identify your order quickly and accurately restock your items.

To start a return, you can contact us at info@monsterpiercing.com or click here to start . If your return is accepted, we’ll send you a return shipping label and instructions on how to pack and send your package. Items sent back to us without a prior return request or without the completed Returns Card may not be accepted. You can always contact us for any return questions at info@monsterpiercing.com

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and then make a separate purchase for the new one. This way, your item is also properly tracked, recorded and displayed on your account dashboard and helps answer any order-related questions.

Refunds We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you will be automatically refunded to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact - Monster Piercing - Checkout