Full Coverage Briefs - Shell

View full Shipping Policy here: https://boody.com/pages/shipping-policy

Eligible Items: You may return any item (except Final Sale items & Intimates) within 30 days of delivery, as long as the item is unworn, unwashed, in original condition, and in undamaged packaging.

Hygiene Standards: Please try on items without makeup, perfume, or beauty products, as these can leave marks or scents that make the item non-returnable.All returns are inspected by our QC Team, and we reserve the right to refuse returns on any item that does not meet acceptable hygiene standards, as per our policy.

Excluded Items: For hygiene reasons, we do not accept returns or exchanges on opened Intimates, such as Underwear & Socks, unless faulty (subject to Consumer Law). Underwear includes Women’s Briefs, Bikinis, G-Strings, Undershorts, Shapewear, Period & Leak-Proof Underwear, and Men’s Boxers, Briefs, and Trunks .

Bras are not considered Underwear and may be returned/exchanged if they meet our policy.

Final Sale: Items marked as Final Sale (subject to Consumer Law) cannot be returned or exchanged unless faulty.

If Intimates or Final Sale items are returned to us, we will not be able to process a refund or exchange, and the item cannot be sent back to you.

Gift With Purchase Returns: If a return is made on an order where a free gift was redeemed, the free gift must also be returned. If the free gift is not returned, its value may be deducted from the refund.

Sale Events: During promotional sale events, such as Black Friday Sale, 4th of July Sale, or Feel Good Sale, items purchased at a discount price are eligible for exchange or store credit only.

For in-store purchases, please contact the retailer the garment was originally purchased from. We are not able to accept returns or exchanges for in-store purchases or other online retailers.

For online returns associated with an order placed on our website, please email customercare.na@boody.com, and we will happily assist you.Standard returns and exchange fees apply. Shipping costs associated with your original order are non-refundable.