Frog Activity Wall Panel

DOMESTIC US SHIPPING - Free for Orders of $100 or more

We ship all orders of $100 or more FREE to the lower 48 states. As for Hawaii and Alaska... shipping is charged at actual cost, calculated at checkout. For orders less than $100 being delivered to the lower 48 states, a flat rate of $15 is charged.

INTERNATIONAL SHIPPING

Sorry, at this stage we do not deliver internationally.

SHIPPING EXPECTATIONS

We process all orders within 48 hours. Once your order is processed, we will send you an email notifying your order has shipped and let you know the tracking number. We ship all orders via Fedex or UPS ground. Please allow up to 7 days for your order to be delivered after it has shipped. By all means please contact us if your order has taken longer than 7 days to arrive - orders@learningadvantage.com. During holiday time, shipping times may take longer.

PO BOXES

We do not currently ship to PO Boxes.

Contact - Spark & Wow - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at orders@learningadvantage.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at orders@learningadvantage.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact - Spark & Wow - Checkout