Freestyle Libre 2 Plus Sensor

This policy is applicable to (United Kingdom) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.

A. Shipping cost:

Free Delivery On Orders Over £49.99

B. TRANSIT, HANDLING & ORDER CUT-OFF TIME

Generally, shipments are in transit for 2– 4 days (Monday to Friday).

The order cut-off time will be 5:00 PM (GMT), Greenwich Mean Time (London)

Order handling time is 0-1business days (Monday to Friday).

C. DELIVERY TERMS

We use USPS, UPS, and FedEx to deliver the product.

D. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@thechemist2u.com

E. CANCELLATIONS

If you change your mind before you receive your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

F. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

Contact information

Address: 10 Woolwich New Road, London, SE18 6JY, United Kingdom

Email:info@thechemist2u.com

Phone:+44 116 4646009

Contact - Thechemist2u - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@thechemist2u.com.If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at info@thechemist2u.com.

ReturnsAccept returns for both defective and non-defective products

ExchangesAccept exchanges

Product conditionNew only

Delivery time30 days

MethodBy mail

Return labelCustomer responsibility

Restocking feesNo cost

Refund processing time15 days

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 15business days. Please remember it can take some time for your bank or credit card company to process and post the refund, too.

Contact information

Address: 10 Woolwich New Road, London, SE18 6JY, United Kingdom

Email:info@thechemist2u.com

Phone:+44 116 4646009

Contact - Thechemist2u - Checkout