Fidget Friends - Set 2

At 3DHotshop, we strive to deliver your custom 3D-printed products with care and efficiency. Please review our shipping policy to understand our process.

1. Processing Time: All orders are custom-made and typically take 3–7 business days to make and ship. Processing times may vary with the complexity of the order and current order volume. Any delays will be communicated using the contact information provided on your order.

2. Shipping Methods & Times: We offer several shipping options at checkout, including standard and expedited services:

•Standard shipping typically takes 5–10 business days within the continental United States, after the 3–7 business day processing time.

•Expedited options, if selected, may reduce transit time to 2–4 business days.

•International shipping times vary by destination and chosen method.

3. Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. Any applicable taxes, duties, or customs fees are the responsibility of the customer and may be charged upon delivery.

4. Order Tracking: Once your order ships, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking to update.

5. Shipping Delays: While we strive to meet our estimated times, delays can occur due to factors beyond our control such as weather, carrier delays, or customs processing. We will notify you of any significant delays.

6. Incorrect Address: Please ensure your shipping address is accurate at checkout. 3DHotshop is not responsible for orders shipped to an incorrect address provided by the customer. If an incorrect address is provided, email CustomerService@3DHotshop.com immediately and we will do our best to update it before the order ships.

7. Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us within 7 days of the estimated delivery date and we will help you file a claim with the carrier.

8. International Shipping: International customers are responsible for any customs duties, taxes, or fees imposed by their country. International delivery times vary and can be longer due to customs processing.

By placing an order with 3DHotshop, you agree to this shipping policy. If you have any questions, please contact our customer support team.

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At 3DHotshop, we take pride in delivering high-quality, customized 3D-printed products tailored to your specific needs. Due to the personalized, made-to-order nature of our products, all sales are final and we do not offer refunds.

Policy details:

1. Custom Orders: Since each item is made to order and often customized, we cannot accept returns or process refunds once an order has been placed.

2. Defects & Damages: If you receive a product that is defective or damaged, please email CustomerService@3DHotshop.com within 7 days of delivery. We will review the issue and, if necessary, offer a replacement.

3. Order Cancellations: Orders can be canceled within 24 hours of purchase. After this period the production process begins and cancellations are no longer possible.

4. Shipping Issues: We are not responsible for delays, damage, or loss caused by shipping carriers. However, we will do our best to help you resolve any shipping-related issues — use your tracking code, or reach out to Help@3DHotshop.com for additional assistance.

By placing an order with 3DHotshop, you acknowledge and agree to this No Refund Policy. We appreciate your understanding and are committed to ensuring your satisfaction with our products. If you have any questions or concerns, please reach out to our customer support team.

Contact - 3DHotshop - Checkout