Fender Guitar Amp - Mustang Micro Plus

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at sales@musicstreet.co.uk . Please note that returns will need to be sent to the following address: 10 Chequers Court, Huntingdon, Cambs. PE29 3LJIf your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at sales@musicstreet.co.uk .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as software, cd's, books), custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Hygiene-Sensitive Items (Microphones & Harmonicas)

For hygiene reasons, certain products that may come into direct contact with the mouth, nose, or face cannot be returned once opened or used. This includes, but is not limited to:

Microphones

Harmonicas

Wind instruments or accessories designed for oral use

These items are only eligible for return if they are faulty or not as described, and must be returned unused within 30 days of receipt in their original packaging.

If a hygiene-sensitive item is returned and upon inspection is found to have been used, or its condition/packaging indicates use, we reserve the right to decline the refund on hygiene grounds. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at sales@musicstreet.co.uk.

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