Fastpacker Fleece Alpha 90 - Forest

We ship out our orders out within 1-3 days of order placement unless otherwise specified (in the event of pre-orders or other special circumstances)!

For shipments within the US (including Alaska and Hawaii) We typically use USPS Ground Advantage with tracking or UPS Ground, depending on the package size and weight, or unless you select a different shipping method at checkout.

Orders ship from our warehouse is in Washington state. Ground Advantage typically takes 3 business days to nearby States, and 5 days to other States. Shipping times may vary with USPS Ground Advantage due to weather and carrier capacity. UPS Ground is typically 3-5 days depending on location.

Prices on our website are listed in US Dollars by default. When viewing our website from other countries, prices may show in your local currency, depending on location.

For orders $99 USD or more in value, we offer free shipping (USPS Ground Advantage with tracking, or other similar methods depends on size and weight). For orders under $99, shipping rates within the U.S. for one of our accessories is typically $5 to $6 dollars. Please enter your shipping address at checkout for accurate rates and shipping time estimates.

We can ship orders internationally to Canada and abroad. Shipping is free for orders over $150 value (in USD). Shipping times vary by destination. International duties and taxes are not something we have the ability to anticipate or cover, if you order a U.S. made product from the U.S. your country will have its own set of regulations determining if you need to pay customs and duties on your delivery.

For Canadians, the following link may be helpful:

https://www.cbsa-asfc.gc.ca/import/postal-postale/dtytx-drttx-eng.html

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Warranty/Return Policy

We offer returns and exchanges. Please contact workshop@alpinefit.com and see below for details. Fit

We love offering a variety of fit options in our clothing, but we understand that shopping by ‘fit’ is not yet common practice. After consulting our fit and size guides, if you are still unsure about what fit is right for you, we encourage you to contact us directly at workshop@alpienfit.com and our customer service team will be happy to help! In our clothing items, if you do happen to choose a fit that doesn’t feel ‘just right’ on your body, you are welcome to exchange your garment at no cost until you find the perfect fit. We will gladly send you a free shipping label. For returns we will refund the item price paid less the cost of shipping. Please note that there are two styles that are not included in this fit/exchange guarantee: the underwear styles Athletic Thong and Athletic Hipster, are final sale and cannot be returned or exchanged. For all item return or exchanges please contact us at workshop@alpinefit.com with your order number, the item you wish to return or exchange and wish to receive instead, and/or any special requests or questions you may have. We will send you a free shipping label within the U.S. and gladly cover the cost of mailing you the replacement item. Please note: if you plan to mail it yourself, some courier services charge a LOT to mail items across the country – please contact us for help before spending a ton on return shipping! For shipments outside the U.S. please contact us ahead of time. Please make all requests for returns within 14 days of receipt of your order.

Performance

We design and make our products with care and we stand behind each piece of gear we make. If you are unsatisfied with the performance of your garment for any reason, let us know within 60 days and we’ll refund your order minus the cost of shipping. Please contact us with a description (and photo if possible!) at workshop@alpinefit.com to arrange for a refund. At all times, we gladly welcome feedback (positive and constructive) about our products and how we can improve your experience as a valued customer.

For Life

We support repairs, including free repairs, for the lifetime of our products as well as alterations (free hemming and sleeve shortening, for example) upon request.

Our location and shipping address for all exchanges and returns is:

Alpine Fit LLC, 336 36th St #736, Bellingham, WA 98225

For any and all other inquiries, please reach out anytime to:

workshop@alpinefit.com

Sale Item Returns Items purchased at greater than 20% off regular retail price are considered final sale. From time to time we may have promotions or sales. Please make an informed decision when you purchase, please consult our size and fit page, and product specific fit notes. Please feel free to reach out to us with any questions. Offering sales and promotions is a challenge for a small brand. But, we understand there are sometimes extenuating circumstances, and we are real people who care. We will do our best to accomodate you if you truly need to exchange something you purchased during a sale for another size or for store credit. Please double-check sizing and product details before checking out. If you need help, we’re here! Email workshop@alpinefit.com. We are as generous as we can possibly be with our returns and exchanges, please help us stay this way! Holiday Gift ReturnsAll holiday gifts purchased after October 1st can avail of our extended holiday return/exchange policy. We kindly ask that all returns from holiday gift purchases be initiated by January 10th. Thank you! Thank you!

-Jen + the Alpine Fit Team

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