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We can ship your Faith Home Love order anywhere in the world serviced by USPS or another affiliated postal service, UPS, or DHL. We offer free shipping to any order delivered in the continental USA. All shipping rate options and prices are visible at checkout, and the customer can choose their shipping option before closing the sale. Shipping times are estimated by the shipping company and are calculated once the order has been filled, and the package is delivered to the shipping company, not when the order is placed. Once Faith Home Love has delivered the package to the shipping company, Faith Home Love is no longer responsible for the package, its contents, or delivery times. The customer may direct any loss or damage claims to the shipping company. Any tariffs or duty charged on international shipments is the responsibility of the customer. Customs may delay international shipments, and any delay or event that may affect the package is not the responsibility of Faith Home Love. If you have any questions or concerns, email us at support@faithhomelove.com

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Returns Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Email us at support@faithhomelove.com to request a return or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items: Gift cards

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@faithhomelove.com

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@faithhomelove.com and send your item to: 4065 8th Pl Vero Beach FL 32960

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Shipping To return your product, you should mail your product to: 4065 8th Pl Vero Beach FL 32960

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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