Diyion | DIY 3D Metal Mechanical Rotatable Beetle Assembly Puzzle Model Kit

Please consider twice before you place the order. If you want to cancel an order please do within 24 business hours BEFORE it is sent out. After it's shipped, we cannot accept the requirement of a refund, especially when lacking shipping resources.

✦ Where We Ship

We deliver puzzle magic to customers around the world! Below you'll find our shipping details for all orders.

✦ Shipping Options

Service Type

Cost

Delivery Time

Economy Shipping

Free for orders $40.00 and up

12-20 Business Days

Express Shipping

$19.99 flat rate

5-10 Business Days

✦ Seasonal Discount Codes

Throughout the year, we offer seasonal discount codes that may provide free shipping on select products. Please note:

Important Information

Details

Expiration

All discount codes have specific expiration dates

Announcements

Free shipping promotions are announced on our website and through our newsletter

Application

Codes must be applied at checkout to receive the discount

Requirements

Some promotional codes may have minimum purchase requirements

✦ Our Global DIYION Family

We're proud to ship our puzzles to puzzle enthusiasts in these countries:

🇦🇺 Australia

🇦🇹 Austria

🇧🇪 Belgium

🇧🇿 Belize

🇧🇬 Bulgaria

🇧🇷 Brazil

🇨🇦 Canada

🇨🇱 Chile

🇨🇴 Colombia

🇭🇷 Croatia

🇨🇾 Cyprus

🇨🇿 Czechia

🇩🇰 Denmark

🇪🇪 Estonia

🇫🇮 Finland

🇫🇷 France

🇩🇪 Germany

🇬🇷 Greece

🇭🇰 Hong Kong

🇭🇺 Hungary

🇮🇪 Ireland

🇮🇱 Israel

🇮🇹 Italy

🇯🇵 Japan

🇱🇻 Latvia

🇱🇹 Lithuania

🇱🇺 Luxembourg

🇲🇾 Malaysia

🇲🇽 Mexico

🇳🇱 Netherlands

🇳🇿 New Zealand

🇳🇴 Norway

🇵🇭 Philippines

🇵🇱 Poland

🇵🇹 Portugal

🇷🇴 Romania

🇸🇦 Saudi Arabia

🇸🇬 Singapore

🇸🇰 Slovakia

🇸🇮 Slovenia

🇿🇦 South Africa

🇰🇷 South Korea

🇪🇸 Spain

🇸🇪 Sweden

🇨🇭 Switzerland

🇹🇭 Thailand

🇹🇷 Türkiye

🇦🇪 UAE

🇬🇧 UK

🇺🇸 USA

🇻🇳 Vietnam

✦ Good To Know

Important Information

Details

Processing Time

We process orders within 1-2 business days after payment

Total Wait Time

Processing time + Shipping time

Holiday Seasons

May add 3-4 extra days to delivery times

Large Orders

May ship in multiple packages for faster delivery

✦ Tracking Your Order

After ordering, you'll receive:

Email Type

Information Included

Order Confirmation

Complete purchase details and order summary

Shipping Notification

Tracking information and estimated delivery date

To check your shipment status, click Track Your Order in your shipping email or enter your order number on our website. There might be a short delay between shipping and tracking information becoming available. If you can't find your delivery, check around your property or with neighbors before contacting our support team.

Contact - Diyion - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Important Notice: Not all items in your order are eligible for free returns. Please contact us at support@diyion.com to verify which products qualify for free returns. For items not eligible for free returns, shipping costs will be at your charge.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at support@diyion.com .

If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@diyion.com .

Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable itemsCertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

ExchangesThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off periodNotwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

RefundsWe will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we've approved your return, please contact us at support@diyion.com.

Contact - Diyion - Checkout