Demonia Stack-201-Clearance

FREE shipping on all orders within Canada.

Shoefreaks offers FREE shipping on all orders throughout Canada. Please allow 2-7 Business days for delivery of your package from the date of purchase. Upgraded options are available at checkout for a small nominal fee.

We are Canadian! No Customs Clearance and Duty Charges

Our packages are shipped and packed from our warehouse in Montreal. You will have no duties or custom brokerage charges. All our prices are in Canadian Dollars.

Discreet Packaging

Our products are shipped in discreet plain packaging for your privacy for FREE using Canada Post Expedited, Rivo (Air Canada) and FedEx.

Additional Details

*Delays from courier companies and our shipping team may occur during peak periods such as Christmas and Thanksgiving.

*If you are considered rural or out of the area, your order will automatically be shipped via Canada Post Expedited service. If you have a P.O. Box or a RPO box, again your order will automatically be shipped via Canada Post Expedited shipping. Northwest Territories, Yukon, Nunavut are all shipped via Canada Post Expedited service only. Please add 2-3 business days transit for "rural "or locations considered "out of area". Usually customers that have two zero's in their postal code is considered rural by Canada Post and other courier companies.

*Packages that are unclaimed or considered "RTS (Return To Sender)" from the courier company for an incomplete address, will be subject to reshipping charge/restocking fee. Please double check your address before submitting your order. If you do notice an error with your address, please notify us via email or phone within 24 hours of placing your order so we can make the change before your package is shipped out.

*If you received a notification that your package has been delivered but you did not receive the package, it is super important to notify us right away of the issue so we can contact the courier company and begin a trace. If a package is deemed lost by the courier company after their investigation, in order for the claim to go through, we have to reship another package with signature and proof of delivery. Once we have the proof of delivery on the second package the courier company will process the final approval. As a result, refunds and gift card options are not available for packages considered lost or stolen.

*After an order is submitted, it is very hard for us to cancel or modify an order. Please double check your order before submitting the order. If a change has to be made, please email us right away with the change(s). If possible, we will gladly make the change for you right away.

Incorrect/Damaged Items:

Contact customer service at support@shoefreaks.ca with your order number and details/images. Report manufacturer defects within 15 days of receiving your order.

Return Policy:

•Returns are accepted within 60 days of purchase for a size/color exchange, store credit or refund (conditions apply).

•Items must be returned unworn, in "like new" condition, and in their original packaging including shoe box.

•Clearance items found in the Sale section, Costumes, Pole Wear bottoms, Lingerie bottoms including panties and bodysuits are final sale and cannot be returned.

Return Options within 60 days of Purchase:

0-21 days: store credit, size/color exchange or refund.

21-60 days: store credit or size/color exchange.

Size/Color Exchange: Request a new size/color of the same style (limit one exchange per order).

New Style: Select the gift card option for the value of your initial purchase.

Refund: Available within 21 days of purchase. A return fee applies to help cover shipping and payment processing costs. The fee is $20 for the first pair and $5 for each additional item plus tax. To avoid this fee, you can choose store credit or an exchange instead.

Return Procedure:

Initiate your return at: Return Portal

•Include RMA number with your return.

•Return shoes in "like new" condition. Pack the original shoe box inside another box or poly bag to prevent damage. Do not place return shipping label or tape on original shoe box.

Processing Time:

•You will receive an email notification upon our receipt of your return.

•Allow 2-3 business days for processing gift cards and exchanges.

•Allow 1-2 weeks for refund processing.

Additional Notes:

•A refund can only be made to the payment method used on your order. If you placed your order using a gift card/store credit, a refund would apply to your original gift card/store credit.

•Lingerie exempt items include: Clearance/Sale items, hosiery, stockings, panties, costumes, pasties and accessories (included wigs, shorts etc.) are considered final sale. All lingerie returns go through a thorough inspection for worn items, scent, perfumes etc. Please make sure the items are in their original new and unworn condition and that you have the complete original packaging, including tags, hangers etc.