Dash

Flat Rate Shipping fee: $9.00

In-store pickup available Monday-Friday (pending availability) at our 3 brick & mortar locations found HERE .

All orders placed Monday-Thursday before 2 PM (EST) will begin processing and ship within 24 hours*, pending availability and payment authorization. All orders placed Friday through Sunday will not be processed until the following Monday.

*Holidays excluded.

Austin's Shoes will contact you with a follow-up email if, for some reason, the merchandise you have selected is currently out of stock or if additional identification is needed for payment authorization.

Once your order has shipped, you will receive an email confirmation that will include the tracking number for your package.

If you decide to refuse any shipments from Austin's Shoes, you are responsible for both the original shipping cost incurred and the cost of returning the package to us. This amount will be subtracted from your merchandise refund.

CUSTOMER SERVICE

Available Monday through Friday: 9:00am - 5:00pm

customerservice@austinsshoes.com

Contact - Austin's Shoes - Checkout

Austin's Shoes accepts exchanges and returns on full priced and regular sale merchandise within fourteen (14) days of receipt.

FINAL SALE ITEMS CANNOT BE RETURNED OR EXCHANGED.

THIS INCLUDES SALE ITEMS ENDING IN .00

TO QUALIFY FOR A RETURN:

•Products must be in brand new, unworn condition.

•Original manufacturer's packaging and contents must be returned and in the same condition as received.

Please do not attach shipping labels directly to the manufacturer's packaging. You may reuse your Austin's Shoes shipping box/poly mailer or any plain, unmarked cardboard box to ship your return.

•All tags, labels and stickers must remain attached to the product.

If your return does not meet the above criteria, a 15% re-stocking fee will be deducted from your refund.

Austin's Shoes reserves the right to refuse a refund or exchange if merchandise received does not meet the above criteria.

PLEASE NOTE:

•All shipping charges are non-refundable .

•Austin's Shoes does not provide return shipping labels. Ship your return or exchange through an insured trackable carrier, as we cannot be responsible for lost or damaged packages.

•Refunds will be issued to the original form of payment within five (5) business days of receipt of your return (please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from Austin's Shoes.)

•An email notification will be sent to you once your package has been received by Austin's Shoes.

Ship all exchanges/returns to; Austin's Shoes 1792 HWY 72 East Corinth, MS 38834

Please include your packing slip or order # along with a brief explanation for return/exchange.

If you have any questions, please contact us at

CUSTOMER SERVICE

Available Monday through Friday: 9:00am - 5:00pm

customerservice@austinsshoes.com

Contact - Austin's Shoes - Checkout