Dase Sofa Modules

How do I qualify for free shipping? Most orders totaling more than $200, pre tax, qualify for complimentary shipping in the continental United States. Some special orders, orders sourced overseas or bulky products, including furniture, rugs or lighting, can incur a shipping surcharge. If shipping charges apply, these will be applied at checkout.

Freight shipping includes only standard curbside delivery and does not include “white glove” service, inside delivery, or furniture assembly. In most instances, we can arrange for inside or “white glove” delivery; please email us at orders@aplusrstore.com with your order number for more details, or contact us prior to placing the order. On orders shipping via freight, you will be contacted in advance to schedule a delivery window during weekday business hours.

How quickly will my order ship? Orders for in-stock inventory typically ship within 72 hours (Friday, and some weekend and holiday orders might take slightly longer). Shipment times on special orders and back order items vary. Please check product page or contact a representative for details. If we cannot ship a complete or partial order that shows in stock at the time of order within 48 hours we will inform you on the next business day with the new shipment date via email.

What about partial shipments? Inventory levels or some special orders might make it necessary to ship partial orders. In those cases we will inform you by email of the shipment details. Shipment charges are not affected.

How can I get it faster? Most shipments travel UPS ground (average 5 business days). For faster service, UPS 3-day, 2-day and overnight options are available. Please contact orders@aplusrstore.com with your order number or talk to your A+R Design Adviser for a quote.

Do you ship internationally? We are happy to ship internationally, please contact us to receive a quote for international shipping at Orders@aplusrstore.com

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Customer service is a priority at A+R, and we strive to take care of clients fairly and reasonably. We hope you will be fair and reasonable with us, too. Most purchases can be returned for a full refund, less shipping fees, within 21 days from delivery date as long as product is in its original, unused condition and returned to us with the packing, inserts and tags in original condition.

Returns or exchanges are NEVER accepted on the following:

- Special orders, defined as orders of products that are not normally stocked, or those that require upholstery or other custom, individual or non-standard finishes. You will be advised at time of sale if your order fallls under this category.- Products involving assembly that are assembled are no longer considered to be in original condition and may not be returned under this policy. - Products available at reduced prices are final sale. They cannot be returned or exchanged for product or credit.

All returns require pre-authorization, and client is responsible for shipping costs associated with returning the product to A+R address authorized as the location to return. Shipping charges assessed when placing an order should not be taken as an estimate for return shipping costs. On orders of more than $500 with free shipping and on orders of furniture, lighting or rugs, A+R reserves the right to charge a restocking fee of 20%, payable at the time return is authorized (if the item is not subject to special order terms). Once returned purchase is received at an A+R location, please allow 1-2 weeks for processing.

International orders are non-returnable.

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