Compact Office Backrest - Adjustable Strap

Standard delivery (1st class royal mail)

£0

Next working day delivery

£8

Heavy & large goods items (excludes full sized mattress wedges)

£10

How quickly will my order arrive?We are open Monday to Friday so orders can only be dispatched on these days.

Standard delivery orders are sent using Royal Mail 1st Class (our standard delivery) please check our shipping pages to get the latest delivery timeframes.

Next working day deliveries will arrive next working day for orders placed before 12 midday. Orders placed after 12 midday on Friday will be dispatched on Monday to be delivered on Tuesday. Next day orders placed after 12 midday on Thursday will be dispatched on Friday and will arrive on Monday.

Which days will my order be delivered on? Royal Mail 1st Class deliveries are made on any day excluding Sunday. Next day deliveries are Monday to Friday only.

Contact - Putnams - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to return it to us for a refund. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please note for items that come out in a sealed hygiene bag this must be intact for a refund.Please note that returns will need to be sent to the following address: Putnams, Unit 19, Eastern wood road, Langage Ind Est, Plympton, Devon, PL7 5ETYou can always contact us for any return question at info@putnams.co.uk .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like bespoke products or personalised items. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@putnams.co.uk.

Shipping To return your product, you should mail your product to: Putnams, EasternWood Road, Langage Industrial Estate, Plymouth, GB PL7 5ET.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact - Putnams - Checkout