Clutch Bag

We will produce and ship your items within 2 –4 business days once your payment is completed.

We offer free express shipping worldwide , with the following delivery times:

USA (express): 5–10 business days after production

Canada / Europe (standard): 7–14 business days

Australia (standard): 3–4 weeks

Rest of the world (standard): 2–5 weeks (depends on your location)

Please note that delivery times may vary slightly depending on customs and import processes in your country.

Shipping Method: Express shipping via trusted carriers for the USA; reliable standard shipping for other regions.

Receiving time = Production time + Delivery time

Production time: 2–4 business days

Delivery time: as listed above, depending on your region.

Note: In rare cases, deliveries may be delayed due to factors outside our control, such as customs clearance, flight delays, or severe weather. Please be patient — your order is on its way!

Shipping FAQ

What is the processing time of my order?

Your order will be produced and shipped within 2–4 business days. Delivery time depends on your location and shipping method (see details above).

How do I change my delivery address?

Please contact us immediately if you need to change your delivery address. Once your order is shipped, we are unable to update the address. Contact Customer Service at orders@pikore.shop right away!

How do I cancel an order?

If you need to cancel your order, please contact us as soon as possible. We can only cancel orders that have not yet shipped. Contact Customer Service at orders@pikore.shop immediately!

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We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.

Eligibility for Returns

To qualify for a return, your item must be:

• in the same condition as received,

• unworn or unused,

• with tags, and in the original packaging,

• accompanied by the receipt or proof of purchase.

You can return items within 60 days if they’re unused and in original condition. Email dispute@pikore.shop to start a return (approval required). Return shipping is paid by the customer. Refunds are issued within 7 business days after we receive and inspect the item.You can always contact us for any return questions at dispute@pikore.shop .

Please note:

Return shipping costs are the customer’s responsibility if a refund is requested.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. You can request a refund in case of damage and get your money back within 7 business days.

Exceptions / non-returnable items Custom products (such as special orders made with personalized engraving). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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