CleanStream Enema Syringe with Attachments

ShippingWe only ship to USA verified addresses. Our Detroit and Phoenix based warehouse staff work to ship all orders within 1 business day. Shipping Method determines length of ship time.

FREE Shipping We will pick the best method and closest warehouse to your location for speed of Standard shipping.

Returned/Refused OrdersOrders which are returned or refused will be reshipped with additional shipping charge. Any orders which need to be restocked will be subject to a 20% restocking fee.

Damaged/ShortagesAll merchandise leaves our warehouse in excellent condition. If the cartons are delivered damaged, opened, or retaped, you must file a claim with the freight carrier at the time of delivery. Save the original cartons and packaging for inspection by the carrier. Under no circumstances may product be returned without a Return Merchandise Authorization in writing.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the NEW condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at sales@432mood.com .If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at sales@432mood.com .

Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable itemsCertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. The product detail will inform you when a product meets this exception.Unfortunately, we cannot accept returns on sale items or gift cards.

Returned/Refused OrdersOrders which are returned or refused will be reshipped with additional shipping charge. Any orders which need to be restocked will be subject to a 20% restocking fee.

Damaged/ShortagesAll merchandise leaves our warehouse in excellent condition. If the cartons are delivered damaged, opened, or re-taped, you must file a claim with the freight carrier at the time of delivery. Save the original cartons and packaging for inspection by the carrier. Under no circumstances may product be returned without a Return Merchandise Authorization in writing.

ExchangesThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off periodNotwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

RefundsWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please contact us at sales@432mood.com.

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