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SHIPPING POLICYWe are so excited to have you as a costumer and are committed to providing you with an excellent shopping experience..

We are committed to excellence, and the full satisfaction of our customers.

Proudly offers shipping services. Be assured we are doing everything in ourpower to get your order to you as soon as possible. Please consider any holidays that might impact delivery times, also offers same day dispatch.

1. SHIPPING

We ship worldwide, fulfilling your orders within 24-48 business hours on average.

Once fulfilled, you'll receive a tracking code to monitor your shipment.

All orders for our products are processed and shipped out in 8-20 business days in general . Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

Note (1) : delivery days mentioned in our website are for United Kingdom only. Delivery days for other countries may vary according to the courier.

Note (2) : Some products may not be available in certain countries. This depends on the terms and conditions of wholesale merchants and shipping companies.2. WRONG ADDRESS DISCLAIMERIt is the responsibility of the customers to make sure that the shipping address entered is correct.We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you haveprovided an incorrect shipping address.3. UNDELIVERABLE ORDERSOrders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.4. LOST/STOLEN PACKAGESUK Top Lovers is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to thelocal authorities.5. RETURN REQUEST DAYSUK Top Lovers allows you to return its item (s) within a period of [Return Request Days] days. Kindly be advised thatthe item (s) should be returned unopened and unused.6. OUT OF STOCK ITEM PROCESSIn case of out-of-stock, please Wait for all items to be in stock before dispatching7. IMPORT DUTY AND TAXESWhen working with UK Top Lovers you have the following option when it comes to import taxes . Customer will need to settle fees when arriving in destination country8. ACCEPTANCEBy accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.9. CONTACT INFORMATIONIn the event you have any questions or comments please reach us via the following contacts:Email - sales@uktoplovers.com

Contact - UK Top Lovers - Checkout

RETURNS----We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.To start a return, you can contact us at

sales@uktoplovers.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United Kingdom, shipping your goods may take longer than expected.You can always contact us for any return questions at :

sales@uktoplovers.com

DAMAGES AND ISSUESPlease inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Your return shipment is free of charge in some cases. If you return an item and the reason for the return isn't a result of a https://uktoplovers.com error, the cost of return shipping will be deducted from your refund.

We do not accept any returns - refunds if you change your mind.

EXCEPTIONS/ NON RETURNABLE ITEMS

Certain types of items cannot be returned, like Sex Dolls, life size dolls, lingerie . We also do not accept returns for hazardous materials , flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.EXCHANGESThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.European Union 3 day cooling off periodNotwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.REFUNDS

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please contact us at :

sales@uktoplovers.com

Contact - UK Top Lovers - Checkout