Cape Cod Folding Adirondack Set with Ottomans

FREE SHIPPING

We offer free ground shipping within the contiguous United States on orders that ship with standard delivery, ensuring your furniture arrives using the fastest, safest, and most reliable method available.

WHITE GLOVE DELIVERY EXPERIENCE

We partner with trusted white-glove delivery providers to provide this premium service, which includes delivery, on-site assembly, furniture placement, and removal of all packaging materials. Please note that White Glove Delivery does not include installing hanging hardware for swings, setting up fire burner kits for fire pit tables, or removing existing furniture.

FEES

White Glove Delivery is available for an additional fee, which is applied per order—not per item. The cost varies based on several factors, such as order size and weight, item quantity, delivery location, etc. Your exact fee will be calculated and shown at checkout.

QUALIFYING ORDERS AND PRODUCTS

Most Trex Outdoor Furniture products are eligible for White Glove Delivery, though a few exceptions may apply. You can see if your order qualifies at checkout.

NOTES :

The White Glove Experience is available only within the contiguous U.S.

This premium service is offered exclusively for purchases made directly on trexfurniture.com.

LEAD TIMES

Most Trex Outdoor Furniture products are built to order. Your order may arrive in multiple shipments. Once part or all of your order ships, we’ll email you with that shipment’s tracking information. If your order contains mixed lead time items, the overall lead time will match the longest lead time of any item on the order. For example, an order containing mixed lead time items may take up to 12 business days to ship, while an order only containing Quick Ship items will ship within 3-5 business days.

NOTES :

Orders placed after 3pm ET may not be received until the following business day.

When paying by check or money order, the stated lead times will start once your payment is received and has cleared processing.

Stated lead times will not apply to orders containing 50 or greater single-item quantities. If you would like to confirm lead times before placing your order, contact us .

EXPECTED DELIVERY DATES

All products are shipped from our manufacturing and distribution centers in Syracuse, Indiana, and Roxboro, North Carolina. Please make sure to take transit time to your location into account when ordering. Standard transit times within the U.S. can vary from a day to a week, depending on the destination and weather conditions. Whenever possible, we will ship via FedEx. Larger items and high-volume orders will be shipped LTL.

SPECIFIC DELIVERY DATE REQUESTS

If you’re unable to receive your shipment within the estimated delivery timeframe or if you want it delivered on a specific date, please contact us with your request.

Learn more about rescheduling or delaying ship dates .

SHIPMENT NOTIFICATIONS

When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or with the carrier.

The shipping carrier will typically contact you with a delivery date. Standard delivery includes bringing the furniture to your home address. It does not include specific placement or removal of the packaging, including pallets.

If you add White Glove Experience to your order, you can schedule delivery after the white-glove delivery provider contacts you. Please note that extended delays may result in storage fees from the carrier. White Glove Delivery services include on-site delivery, assembly, placement, and removal of all packaging. Be sure to inspect your entire order at the time of delivery. If the shipment appears to be damaged, items are incorrect, or there is any reason you are concerned with the packaging, please note this clearly before signing the Proof of Delivery (POD). Then, contact us immediately to report any order issues. Learn more about replacing damaged or incorrect items .

FREIGHT SHIPMENT AND DELIVERY

If your order will be sent to you via freight, here are some things you should know:

Please allow 2–4 business days for tracking to update on the carrier’s website.

All freight orders with standard delivery are delivered curbside, products are not assembled, and no packaging or pallets are removed.

All freight orders with White Glove Delivery include on-site assembly, placement, and removal of packaging and pallets.

Carriers will typically contact you beforehand to coordinate a delivery date and time that best meets your needs. You may be responsible for holding fees by the carrier if delivery is not arranged within a reasonable time (per carrier’s discretion).

An adult 18 years or older must be present when your order is delivered by the carrier to sign the POD.

Before signing the POD, check your order to make sure you received the correct items and that nothing is damaged. If any items are damaged or incorrect, report this to the delivery person and write it on the POD form. Then, contact us immediately to report any order issues.

If you have specific delivery instructions, we recommend creating an account with FedEx and UPS to manage your deliveries. You can note specific drop-off locations, such as next to your garage, or add an access code. Please note this is at the driver’s discretion, and you may be responsible for any fees issued by the carrier for this extra service.

NONSTANDARD SHIPMENTS

For orders shipping to an address outside the contiguous U.S., please contact our Customer Experience Team for a custom quote. In order to obtain your quote, we will need your delivery address and a list of the items you wish to purchase.

NOTES :

We cannot ship to P.O. Boxes.

White Glove Delivery is unavailable for orders shipped outside the contiguous U.S.

Learn more about nonstandard shipments .

CHANGE OF ADDRESS

Before Shipment:

Once your order has been placed, we are unable to update the shipping address due to tax calculation rules and to prevent fraudulent activity. If your order hasn’t shipped yet, our Customer Experience Team can help you cancel it so you can place a new order with the correct address. This ensures everything—including taxes and delivery—stays accurate. Please contact us for support.

After Shipment:

If your order has already shipped, we are unable to change the delivery address. It will be delivered to the original address provided at checkout. If the original address is no longer valid or you do not want your order delivered there, contact us —we may be able to reroute the shipment back to our facility.

NOTE : New orders will be subject to current lead times and pricing.

Learn more about changing your delivery address .

Contact - Trex Furniture - Checkout

Material Samples

Concerned about purchasing furniture before experiencing it? Samples of our lumber and fabric colors are available to help you decide!

You can also visit our Showroom Locator to find a Trex Outdoor Furniture retail partner near you.

Returns

We want your outdoor space to feel perfect. If for any reason you're not delighted with your trexfurniture.com purchase, simply contact us within 30 days of delivery and we'll take care of the rest! Our Customer Service Team will be happy to help you pick out the perfect replacement furniture for your outdoor space, or to refund your purchase price in full.

Our Customer Service Team will send you a return shipping label (shipping cost is on us!) and a Return Merchandise Authorization (RMA) number, and we will facilitate a return with our carrier at your convenience.

We require that all returned products be in their original packaging and in resellable condition upon return. If the original packaging is no longer available, please contact us for assistance. Once your return is packaged and ready to go, please be sure to clearly write your provided RMA number on the outside of each returning package. This helps us to identify the product when it’s returned to us so we can process your return quickly.

Please also make sure each product is carefully packed and properly sealed as we are not responsible for packages that are lost or damaged. If any product is not returned in resellable condition, an adjustment to your refund may be necessary. If this occurs, a Customer Service Team Member will reach out to notify you of any updates.

If you did not order directly from trexfurniture.com, please reach out to our Customer Service Team for return process instructions.

Please note: Trade/B2B customers are not eligible for the 30-day hassle-free return. Customers enrolled in these programs are required to pay restocking fees and return shipping. Thank you for your understanding.

Damaged or Defective Items

In the unlikely event your trexfurniture.com order arrives to you in less than perfect condition (damaged, incorrect, or otherwise defective by our fault or carrier error), please let us know .

We will arrange replacement parts or, in necessary cases, a complete replacement while covering all outgoing and return shipping costs. You must contact us within 30 days of delivery to report a claim. Any failure to report claims in a timely manner may not be covered by Trex Outdoor Furniture. Please reach out to our Customer Service Team with any questions.

The quickest and easiest way to process the return or replacement parts is by emailing us a picture, a brief description of the problem, and your order number to our Customer Service Team at customerservice@trexfurniture.com.

If only a part of the product needs to be replaced, we will typically request that you recycle the damaged or defective piece. For full product replacements, we will issue a shipping carrier call tag to bring the merchandise back to our facility. Whenever we issue a call tag, we will first provide you with a Return Merchandise Authorization (RMA) number. Be sure to clearly write your provided RMA number on the outside of each returning package. This helps us to identify the product when it’s returned to us so we can process your return quickly. Please make sure each product is carefully packed and properly sealed as we are not responsible for packages that are lost or damaged.

If you did not order directly from trexfurniture.com, please reach out to our Customer Service Team for return process instructions.

Questions?

Please refer to our Warranty for more information on the RMA and replacement process. You can also contact our Customer Service Team with any questions.

Please note: Designers and Trade/B2B customers are not eligible for the 30-day hassle-free return. Customers enrolled in these programs are required to pay restocking fees and return shipping. Thank you for your understanding.

Contact - Trex Furniture - Checkout