Bronzed Slab Console Table

At Mountain Refined, each piece is intentionally selected to create a home that feels layered, thoughtful, and refined. To offer a broader, more curated collection, we partner with a network of trusted vendors and makers.

Sourcing & Shipping

Many of our items ship directly from our vendors. This allows us to bring you a wider range of high-quality pieces that align with our aesthetic and standards.

Because of this:

•Items may ship separately

•Orders may arrive in multiple packages

•Packaging may vary depending on the vendor

Processing Times

Processing times may vary depending on the item and vendor. Most orders are processed within a few business days, though some specialty or made-to-order pieces may take longer.

You will receive a confirmation email once your order has been placed, along with tracking information as items ship.

Shipping Times

Shipping timelines vary based on the vendor and product type. Estimated delivery times will be provided when available, but may vary due to carrier delays or high-demand periods.

Order Tracking

Once your items ship, you will receive tracking information via email. If your order includes multiple items, you may receive separate tracking numbers as each item ships.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the items in your order.

Questions

If you have any questions about your order or shipping timelines, please reach out to us at hello@mtnrefined.com. We’re always happy to help.

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At Mountain Refined, we believe the pieces you bring into your home should feel just right. If something isn’t quite what you expected, we’re here to help.

Returns

Because many of our items are thoughtfully sourced and ship directly from our trusted vendors, return eligibility may vary by product.

General Return Guidelines

•Return requests must be submitted within 14 days of delivery

Items must be unused, in original condition, and in original packaging

•Items marked as final sale are not eligible for return

If your return is approved, we will provide next steps based on the vendor fulfilling your order.

Non-Returnable Items

Some items are not eligible for return, including:

•Final sale items

•Certain large or made-to-order pieces

•Items noted as non-returnable on the product page

We recommend reviewing product details carefully before purchasing.

Return Shipping

•Customers are responsible for return shipping costs unless the item arrived damaged or incorrect

•Original shipping costs are non-refundable

•In some cases, restocking fees may apply depending on the vendor

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery .

Please include:

•Your order number

•Photos of the item and packaging

We’ll work quickly to resolve the issue.

Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved:

•Refunds will be issued to your original payment method

•Please allow several business days for processing, depending on your bank

Exchanges

Because items ship from multiple vendors, we are not always able to offer direct exchanges.

If you’d like a different item, we recommend placing a new order and initiating a return (if eligible).

Questions

If you have any questions about your order or return eligibility, please reach out to us at hello@mtnrefined.com. We’re always happy to help.

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