Briggs & Riley @Work 2.0 Slim Backpack

CONTIGUOUS U.S. SHIPPING & HANDLING

We offer free ground shipping on orders over $99, shipping to the contiguous U.S (*oversize shipping fees may apply) .

We also offer Express (3-4 business days in transit) and Rush (2-3 business days in transit) shipping. Please note that these refer to business days in transit , not days to your door . All orders require at least 1 full business day for processing before shipment.

Below you will find the estimated transit times and cost of the shipping services we offer. These times are estimates and can be affected by weather and other circumstances outside the control of the shipping carriers. Business days include Monday - Friday, and exclude holidays.

ECONOMY SHIPPING

Free Shipping* on orders over $99 / $8.95 on orders $99 and under - 2 to 7 business days (*oversize shipping fees may apply)

* Due to the personalization, please allow 10-15 business days for delivery of MyFly bags and My Home State bags.

EXPRESS SHIPPING - 3-4 business days in transit

Starting at $20.00 - Shipping cost varies based on the size and weight of the shipment. Shipping cost is calculated upon checkout.

RUSH SHIPPING - 2-3 business days in transit

Starting at $30.00 - Shipping cost varies based on the size and weight of the shipment. Shipping cost is calculated upon checkout.

*Please note that all shipping costs are non-refundable once the package has shipped. If an order is cancelled, we will do our best from stop it from shipping. However, once our team is processing an order, we are unable to prevent some orders from shipping, and we will need to process a return instead.

SHIPPING CARRIERS Luggage Pros partners with FedEx and the United States Postal Service (USPS) to ship your packages. Domestic Ground shipping orders are typically shipped by FedEx or FedEx SmartPost; Domestic Expedited shipping orders are shipped by FedEx; and all International orders (Ground or Expedited) are shipped by the United States Postal Service (USPS) or FedEx Economy International. You’ll receive a shipping confirmation email that will confirm which carrier was used for your products along with a tracking number for each item.

FedEx SmartPost processing facilities work in conjunction with the USPS to deliver your package.

SHIPPING DETAILS

*Please order early! We cannot guarantee delivery dates, but recommend choosing expedited shipping methods for time-sensitive orders.

•Most expedited orders will ship out in 1-2 business days, which are processing days and not considered days in transit.

•Due to the FedEx oversize surcharge ( $22.00-$30.00 dimension surcharge plus $3.45 demand surcharge ), items over 105 inches in length plus girth will be charged a $19.50 oversize fee. This will be added to some wheeled garment bags, large wheeled duffels, trunks, luggage sets, and large luggage pieces that require additional shipping surcharges due to the large size.

•Due to the personalization, please allow 10-15 business days for delivery of MyFly bags and My Home State bags.

•Overnight shipping may be available on select items. Email us at service@luggagepros.com or call 1-800-595-5456 for a quote.

•Luggage Pros must be notified within 7 days of any lost or stolen packages which ensures time to file a trace with the carrier.

•In our experience, packages that are delivered to hotels can sometimes be difficult for customers to locate. If you choose to deliver your order to a hotel, we are not responsible for lost packages once the tracking shows delivered to the hotel's shipping address.

Luggage Pros is committed to keeping our products in stock. If we do not have your products in stock at the time you place your order, we will have the manufacturer ship the products directly from their warehouse to your doorstep. There may be a 2-5 day processing delay on these orders. If you are concerned with this delay, please chat with us, email a professional at luggage@luggagepros.com, or call 1-800-595-5456 during business hours to check the availability.

ALASKA/HAWAII SHIPPINGLuggage Pros ships to Alaska and Hawaii addresses via FedEx 2-Day. We can also ship to some U.S. Territories on a case by case basis.

Please email us at luggage@luggagepros.com or call us at 1.800.595.5456, Monday-Friday from 10am to 6pm CST , and we will determine the shipping cost to ship to these locations.

Average shipping charges are typically between $50 and $125 per product based on the size of product ordered.

APO/FPO SHIPPING Luggage Pros is proud to support our American military forces overseas. We ship to APO/FPO address via The United States Postal Service.

Please email us at luggage@luggagepros.com or call us at 1.800.595.5456, Monday-Friday from 10am to 6pm CST , and we will determine the shipping cost to ship to these locations.

•APO/FPO shipping rates can change depending on number, size, and type of items ordered.

•Average shipping charges are typically between $50 and $125 per product based on the size of product ordered.

•Shipping may take 2 to 6 weeks. USPS offers no guaranteed delivery date on APO/FPO shipments.

•All APO/FPO sales are final. Luggage Pros does not accept APO/FPO returns.

If you have any questions regarding APO/FPO shipments please email us, or call a professional during business hours at 1-800-595-5456.

INTERNATIONAL SHIPPING Luggage Pros is not currently able to ship Internationally. We sincerely apologize for any inconvenience.

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30-Day Return Period

Your satisfaction is guaranteed. If you are not completely satisfied with your purchase, simply contact us within 30 days from the receipt of your shipment to obtain a pre-paid return shipping label. Once returned, a prompt refund will be issued to the original payment method.

Details

•All merchandise must be in the same new, unused condition in which it was received, including original tags, packaging and box.

•We are proud to offer free exchanges. However, any original shipping fees are not refundable (oversize fees or expedited shipping).

•A return fee will be deducted from the refund for customers who choose the refund option. The return fees are based on the size of the item being returned:

$14.95 - items under 20"$19.95 - items 20" - 25"$29.95 - items larger than 25"

•To obtain a pre-paid return label, please email us at luggage@luggagepros.com.

•Refunds will be issued by Luggage Pros within 3 to 4 business days from when we receive the returned product(s). Credit card companies vary on the time it takes for credit to appear on their customers' records.

•Please note that refunds for returns with used Pro Perks will have the Pro Perks value deducted from the refund.

FREE EXCHANGES

We are proud to offer free exchanges. If you would like to exchange your item, simply email us at luggage@luggagepros.com. A pre-paid return label will be sent to you.

Additional Details

•All International and APO/FPO sales are final. Luggage Pros does not accept International or APO/FPO returns.

•The free exchange offer is not available on items being returned from outside the contiguous United States or bulk orders where a restocking fee may be applied by the manufacturer.

•Luggage Pros does not accept returns on personalized merchandise, including monogrammed items and MyFly bags and tags.

•All products must be returned in the original box. A $15 reboxing fee will be deducted from your return refund for items not returned in the original box.

•Lump sum promotional discounts (e.g. $20 off your order) will be distributed across all applicable products. Refund amounts for returns / exchanges will be based on this discounted price.

•Items that included a GWP (gift with purchase) that are returned must be accompanied with the GWP item or the advertised value of the GWP will be withheld from the refunded amount.

*Please note that all shipping costs are non-refundable once the package has shipped. If an order is cancelled, we will do our best from stop it from shipping. However, once our team is processing an order, we are unable to prevent some orders from shipping, and we will need to process a return instead.

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