BOYA Magic

Shipping Shipping Free shipping on orders over $29. Shipment times for each product vary depending on availability. The estimated shipping time is shown for each product. Once an order is placed, please allow 1-2 business days to receive your order confirmation via email. The order confirmation will include your order summary and the order confirmation number. If your order includes several products, the estimated shipping time will depend on the product that will take the longest. We do not separate orders, nor do we separate combo products and ship them before the estimated shipping time. BOYA assumes no responsibility for delayed or rejected orders due to the following reasons: Remote Region Deliveries: Shipping times may be extended by 1-2 days for deliveries to remote areas. Consignee Actions: Delays or delivery failures caused by the recipient ’ s actions, such as changing the address after shipment, providing an incorrect or unknown address, submitting incorrect contact information, or refusing to accept the package. Force Majeure Events: Delays due to unforeseen, unavoidable, or insurmountable circumstances, including but not limited to: national or regional transportation system disruptions (e.g., weather-related issues), communication system failures, government actions, postal policy changes, wars, earthquakes, typhoons, floods, fires, heavy rain, heavy fog, and simi…

Refund policy Request Return & Refund Service: We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. If you meet any of the following conditions: 1. The product's original packaging, accessories, gifts, and manuals are intact. The product has no manufacturing defects, has not been activated or used, and secondary sales are not affected. 2. The product has a manufacturing defect. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at service@boya-mic.com . If your return application is accepted, we will send you instructions on where to send the package. Items sent back to us without first requesting a return will not be accepted. You may submit a return request by looking up your order on our official website system page:  https://account.boyamic.com You can always contact us for any return questions at service@boya-mic.com . EU Return & Withdrawal EU customers have the right to withdraw from their purchase within 14 days after the last item in the order has been delivered. For change-of-mind returns, customers are responsible for the direct return shipping cost. BOYA will cover return shipping only if the item is defective, damaged on arri…