Bold Initial - Silver

UK Shipping: We aim to deliver to the UK within 1-2 Working days.

EU Shipping: We aim to deliver to the EU within 3-5 Working days.

Rest Of The World: We aim to deliver to the ROTW within 5-7 Working days.

Whilst we do our best to achieve these aims, sometimes shipping takes slightly longer. Usually no longer than 1-2 working days. To avoid this please order using the tracked shipping option available.

If your parcel is not with you within the aimed target please be patient and drop us a message, We pride ourselves on our customer service, we will resolve any shipping related issues.

Contact - Twistedpendant - Checkout

Our policy lasts 60 days. If 60 days have gone by since your purchase, We can no longer accept the return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Please note, we do not refund the shipping which you originally paid when making the order. If your return is approved, then your refund will be processed. A credit will automatically be applied to the original method of payment. This can take up to 7 Working days.

Please note, we do not refund the shipping which you originally paid when making the order. If you have completed these steps, and you still have not received your refund, please contact us at: help@twistedpendant.co.uk

Exchanges We only replace items if they are defective or damaged. If you need to exchange an item please follow the exchange instructions here If you have any other questions regarding the refund process please contact us

Contact - Twistedpendant - Checkout