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WEBSITE TERMS OF USE (“TERMS”)This website is operated by BON CHARGE ABN 68 625 643 272 (“we”, “us” or “our”). By accessing, using or browsing on this website, or by continuing to do so, you expressly accept and agree to be bound by these Terms. In accepting these Terms, you agree that these Terms and our Privacy Policy published on this website will apply to you. We may amend these Terms from time to time. Your use of the website after we make amendments to these Terms will oblige you to comply with these Terms as amended. We may in the future offer new services and/or features through this website (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms. 1. Intellectual property 1.1 All intellectual property in this website, including copyright, any trade marks and any other intellectual property rights in or associated with this website is owned or licensed to us. 1.2 You must not do or allow any third party to do anything which may infringe, damage or endanger our intellectual property rights or the intellectual property rights of a third party in respect of the website. 2. Privacy We will collect, hold and use your personal information in accordance with our Privacy Policy available on this website. Our Privacy Policy sets out: 2.1 our Privacy Officer's contact details; 2.2 the purposes for which we collect personal information and our usual disclosure practices; 2.3 information about our disclosure of personal information overseas; 2.4 how to access and seek correction of your personal information; and 2.5 how to complain about a breach of our obligations in respect of your personal information and how we will deal with such a complaint. Our collection of your personal information is not required by any law, however if you do not provide us with all of the personal information that we may request, it may impact our ability to deliver products or provide you with information or services, or our services may be compromised. 3. Comments 3.1 If, at our request, you send certain specific submissions to us (for example contest entries) or without a request from us you send us ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (collectively "comments") you agree that we may at any time without restriction edit, copy, publish, communicate, distribute, translate and otherwise use your comments in any medium. We are not under any obligation to: (a) maintain your comments in confidence; (b) pay any compensation to you for your comments; or (c) respond to any comments. 3.1 You must not in connection with this website use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any of your comments. 3.2 You are solely responsible for any of your comments and their accuracy. We take no responsibility and assume no liability with respect to your comments or any third party's comments. 4. Security 4.1 We take reasonable steps to ensure the security of our systems. However, we will not be held responsible for any loss that may arise from unauthorised access to your personal information or other data. 4.2 We do not warrant that our website is secure. We exercise reasonable care to ensure that your information is secure on our system. However, the possibility exists that the information could be unlawfully observed by a third party while the data is being transmitted over the internet or while stored on cloud based servers. You release us from any liability that may arise if any other persons obtain the information you submit to the website to the extent permitted by law. 5. Third party websites 5.1 The website may contain links to other websites that are not affiliated with us. We are not responsible for the privacy or security practices or the content of such websites. We accept no responsibility for and you release us from any liability that may arise from your use of a third party website. We are not responsible for examining on evaluating the content of any such websites and we will not have any liability to you with respect to any products or services provided by third parties. 5.2 We are not liable for any harm or damage that you may suffer or incur related to the purchase or use of any goods, services, resources, content or information, or any other transactions made in connection with any third party websites. You are responsible for carefully the third party's policies and terms and making sure that you understand them before you engage in any transactions with a third party. Any complaints, concerns or questions regarding third party goods or services should be directed to the third party. 6. Reliance 6.1 We do not recommend or endorse any specific tests, physicians, products, procedures or opinions mentioned on this website. 6.2 You rely on the information and content available from this website at your own risk. The content provided on this website should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. We do not represent or warrant that any information made available on this website is accurate, complete or current. We do not purport to provide any professional medical or other advice. You should consult a doctor or other qualified health care professional for advice in relation to the treatment or diagnosis of any medical condition, and before undertaking a new health care regimen. You acknowledge and agree that you should never disregard professional medical advice or delay in seeking it because of any information provided on this website. 6.3 While we reserve the right to modify the content of this website at any time, we have no obligation to update any information on this website. You agree that it is your responsibility to monitor any changes to this website. We undertake no obligation to update, amend or clarify any information available on this website or on any related website, including without limitation pricing information. 7. No representations and warranties 7.1 To the maximum extent permitted by law, we do not provide any representations or warranties relating to this website, its content or its availability. 7.2 We will not be responsible in any way for the availability of the website, and you release us from any liability with respect to same to the extent permitted by law. 7.3 We do not warrant that the website will operate error-free or that the website and its server are free from computer viruses or other harmful mechanisms. 7.4 Nothing in these Terms excludes any liability under the Australian Consumer Law (as contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth)), or any other applicable law, that cannot be excluded by law. If the Australian Consumer Law or any other law implies a guarantee, condition or warranty into these Terms that cannot be excluded by law, our liability for any breach of such guarantee, condition or warranty will be, to the maximum extent permitted, either limited to the replacement or supply of equivalent goods or services, or the payment of the cost of having the goods or services re-supplied. 8. Release from liability To the maximum extent permitted by law including the Australian Consumer Law, we will not be liable for any direct, indirect or consequential loss (including without limitation loss of profits, loss of revenue, loss of data, lost production, loss of business, loss of the benefit of any contract or other agreement or arrangement, damage to reputation or any other losses which do not arise naturally from a breach of contract) resulting directly or indirectly from your access to the website or any action taken or reliance by you on any information provided on this website including without limitation any information provided in respect of our products (including through negligence). 9. Third party data We are not responsible for the content of any data on or accessed through the website that is not originated by us. We exercise no direct supervision or control over the content of such data. We do not assume any responsibility for data not actually provided or expressly authorised by us. The responsibility for data that does not conform to these Terms and all possible consequences lie with the provider or sender of the data. 10. Third party tools We may provide you with access to third-party tools which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We will have no liability whatsoever arising from or relation to your use of optional third party tools. Any use by you of optional tools offered through this website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which the tools are provided by the relevant third party provider(s). 11. Acceptable uses You must use the website responsibly and within the law. It is your responsibility to: 11.1 use the website in a manner which does not violate any applicable laws or regulations; 11.2 respect the legal protection afforded by copyright, trade mark, license rights and other laws to data and content accessible via the website; 11.3 respect the privacy of others; 11.4 use the website in a manner which does not interfere with or disrupt other users of the website, services or equipment; 11.5 refrain from acts that waste resources or prevent other users from receiving the full benefit of the website; and 11.6 use the website lawfully, ethically and in accordance with accepted community standards. 12. Unacceptable uses 12.1 You must not use the website in any way which breaches local, state, federal or international laws or regulations. Without limiting that, you must not: 12.1.1 violate copyright, trade mark or other intellectual property rights; 12.1.2 illegally store, use or distribute software owned by or licensed to us; 12.1.3 transmit threatening, obscene or offensive materials; 12.1.4 discriminate or promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; 12.1.5 misrepresent or defame others; 12.1.6 commit fraud; 12.1.7 damage, modify or destroy any of our or any other person’s files, data, passwords, devices or resources; 12.1.8 make an unauthorised transmission of confidential information or data protected by trade secrets; 12.1.9 engage in misleading or deceptive on-line practices; 12.1.10 conduct any business or activity or solicit the performance of any activity that is unlawful; 12.1.11 impersonate any person, or misrepresent your identity or affiliation with any person; or 12.1.12 attempt to do any of these things. 12.2 You must not use the website to interfere with or disrupt the website or other users, services or equipment. In particular, for example, you must not: 12.2.1 distribute messages to inappropriate or unrelated forums, newsgroups or mailing lists; 12.2.2 send unsolicited commercial messages; 12.2.3 initiate or spread computer worms, viruses or other types of malicious programs; 12.2.4 make transmissions of any type or quantity which adversely affect the operation of the website or jeopardises the use of the website, or its performance for other users of the website; or 12.2.5 harass or impersonate us, the website or other users of the website; 12.2.6 attempt to interfere with service to any user, host or network, including without limitation via means of overloading, "flooding", "mail bombing" or "crashing"; 12.2.7 forge any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting; 12.2.8 engage in conduct which causes a threatened or actual nuisance to other users of the website; or 12.2.9 violate or attempt to violate the security of the website. 12.3 You must not: 12.3.1 attempt to reconfigure the website in any way or modify, reverse engineer, disassemble, decompile, copy or cause unintended effect to any part of the website or any software used on the website; 12.3.2 data scrape the website either manually or by use of a web spider, web robot or any other web crawling or other technology; or 12.3.3 attempt to obtain unauthorised access to any part of the website, or to our servers or any hardware supporting the website. 13. Our rights 13.1 You will indemnify us against all damages, losses, actions, costs, claims, demands and causes of action whatsoever at law, in equity or under statute that we suffer or incur as a result of: 13.1.1 any breach of these Terms by you; 13.1.2 your breach of any third party's intellectual property rights; or 13.1.3 any wilful, unlawful or negligent act or omission by you. 13.2 Without limiting any of our other rights, if you breach any term of these Terms, we will have the right to: 13.2.1 confiscate or destroy or require you to return or destroy, at your cost, all material that you have obtained from the website; 13.2.2 require you to delete or otherwise permanently remove from any electronic device, information you have obtained from the website, using any means reasonably necessary; 13.2.3 suspend or terminate your access to the website; and 13.2.4 take any other action against you. 14. What we may do to ensure that these Terms are being followed 14.1 We may (but are not obliged to) monitor your use of the website to determine whether these Terms are being followed. If we monitor your use, we will safeguard your privacy unless doing so would involve us concealing a criminal offence, be contrary to law or inhibit the enforcement of these Terms. 14.2 If we become concerned that your use of the website may break the law or that you have not complied with these Terms, we will generally attempt to contact you by email before taking action (if possible). However we may at any time report any offences committed by a user of this website to the relevant law enforcement authorities. 10.3 If we believe that your use of the website may break the law or that you have not complied with these Terms we may also suspend or terminate your access to the website without notice. 15. Access and changes 15.1 We may from time to time suspend, disconnect or deny access to the website without notice to you for any reason including but not limited to during any technical failure, modification or maintenance affecting the website. 15.2 Without notice to you, we may remove, amend or alter any material, content or data on the website for any reason including without limitation upon being made aware of any claim or allegation or risk of a claim or allegation that any such material or data is unlawful, defamatory, offensive or in breach of a third party’s rights, or to correct any errors, accuracies or omissions including in relation to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. 16. Governing law and jurisdiction 16.1 These Terms are governed by and are to be interpreted pursuant to the laws of Western Australia, Australia and users of the website submit to the non-exclusive jurisdiction of the courts of Western Australia, Australia in respect of any disputes under or related to these Terms or a user’s access to or use of the website.

These terms and conditions apply to the supply of any Products ordered through this Site. By ordering any Products using this Site, you agree to be bound by these terms and conditions and our Website Terms of Use. 1. Important notices(a) The cost of our Products cannot be claimed under any health fund.(b) Certain Products may be available exclusively online through the Site. These Products may have limited quantities. We reserve the right to limit the quantities of any Products that we offer.(c) We reserve the right, but are not obligated, to limit the sales of our Products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.(d) All descriptions of Products and Product pricing are subject to change at any time without notice. (e) We reserve the right to discontinue any Product at any time.(f) We have made every effort to display as accurately as possible the colours and images of our Products on the Site. We cannot guarantee that your computer monitor's display will be accurate.2. General restrictions and obligations(a) If you order any Products, you warrant and represent that you are at least the age of majority in the country of your residence.(b) You must purchase Products for your own personal use. You may not further distribute or re-sell any Products. We reserve the right to refuse orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.(c) You must not use the Products for any illegal purpose.(d) All information that you provide to us must be accurate, current and complete. We reserve the right to block further sales to you if you provide us with false, inaccurate or incomplete information, or if you breach these Terms for Supply or our Website Terms of Use. You must promptly update your account and other information as required from time to time, including your email address and credit card details, so that we can complete your transactions and contact you as needed. 3. Ordering(a) You must check that the details of any order placed via this Site are complete and accurate before they are submitted.(b) We are not bound to accept any order and we reserve the right to cancel any accepted order at any time before shipment. If we are unwilling or unable to supply you with any Products ordered we will attempt to inform by contacting you at the email and/or billing address and/or telephone number that you provided when you placed the order, and we will offer you a refund if you have paid. You may also be offered an alternative Product at your discretion. Subject to applicable law, we reserve the right to refuse supply to anyone for any reason at any time.(c) Prices for Products will be the prices shown at checkout and may differ from prices shown elsewhere on our Site. We reserve the right to change prices at any time without notice prior to your payment for an order. Shipping and handling charges may be extra and will be shown at checkout.(d) Any import duties or customs fees incurred with respect to any order you make are at your sole cost and you must indemnify us against these costs. These costs include any further import taxes or customs fees charged on any exchanged Products.(e) Orders that have been accepted by us cannot be cancelled or varied by you.(f) Products will not be shipped until we receive full payment in cleared funds. 4. Delivery(a) Products will be shipped to the address specified in your order.(b) Timeframes for delivery and delivery charges will vary depending upon the availability of Products and your address. Any delivery dates or delivery timeframes provided are estimates only.(c) Products will be your responsibility and risk from the time they are shipped to the address you provide to us when ordering. You are responsible for ensuring that someone is present to accept delivery. While we use reputable shipping providers, we will not be liable for any failure of delivery, delay in delivery, delivery to the incorrect address (if it is the same address as the address that you provided to us when ordering) or any damage, loss or theft of Products at any time after they are shipped by us unless required to by law. (d) It is your responsibility to check the Products upon delivery. Any discrepancies, damage or defects should be notified to us in writing at hello@boncharge.com within 7 days from delivery. You should also notify us in writing the same email address as soon as possible if your Products are not delivered within a reasonable time.(e) Please refer to our Shipping and Returns Policy for more conditions that will apply to your delivery.5. Shipping insurance(a) You may elect to purchase shipping insurance to protect your purchase from damage, loss or theft during transit. Whilst a very rare occurrence, damaged and lost parcels do occur. The following terms and conditions apply if you purchase shipping insurance:(i) If a package has been marked as delivered but you have not received it, we will open an investigation with our shipping provider and if the shipping provider deems the package lost you will be entitled to a free replacement. Products may only be deemed lost by the shipping provider if the item has not been delivered after 3 months. You cannot deem the item to be lost. Any items in transit up to 3 months are not covered by shipping insurance under "lost parcel" status.(ii) If damage is suffered in transit to your address, you must contact us within 24 hours to make a claim. We will then assess your claim, and if it is covered by the policy, we will ship out a free replacement item.(iii) Shipping insurance does not cover shipping delays.(iv) Shipping insurance does not cover you against damage to the Product after delivery. 6. Gift cards(a) Our gift cards entitle the holder to Products equal to the value stated on the card or remaining after partial redemption.(b) Gift cards may only be redeemed for Products and may not be exchanged (wholly or partly) for cash.(c) Gift cards are only redeemable online via the Site and are subject to the expiry dates set out on the gift card.(d) Gift cards are partially redeemable, and any unused balance will remain on the gift card (which may not be redeemed for cash).(e) If you purchase a Product using a gift card and then later return the Product, the purchase price will only be refunded back on to the same gift card, which will retain its original expiry date.(f) If a purchase price exceeds the amount on a gift card, you will be required to pay for the difference in price between the value of the gift card and the purchase price.(g) Our gift cards are valid for 3 years from the date of purchase. If you have a gift card within 3 years of purchase that has expired, please email hello@boncharge.com. (h) We will not be responsible for any gift cards that are lost or stolen.(i) If we reasonably suspect any fraud relating to a gift card, we may refuse to accept it until we are satisfied that no fraud has occurred. 7. Promotions(a) No promotion, referral or discount code available for redemption on the Site may be used in conjunction with any other offer.(b) Only one promotion, referral or discount code can be used per order.(c) A promotion, referral or discount code cannot be applied to an order once it has been placed. 8. Returns policy

(a) Items can be returned within 30 days of receipt of the Product for an exchange, refund or store credit.

(b) Any items received in relation to BON CHARGE discount offers, promotions, or bundle offers including, but not limited to: “ Buy One, Get One Free ”, “ Buy & Save ” or a percentage-off promo code; refunds will be processed based on the actual amount paid for each item, after the discount has been applied. Returns initiated for products purchased as part of a bundle or promotion may not be accepted. If BON CHARGE agrees to a partial return of a product, the refund will be adjusted to reflect the revised order value without the bundle or promotion applied. Any products received as a free gift or as part of a promotion of your purchase must also be returned unused and in original condition; otherwise, the retail value of the product may be deducted from your refund. In addition to this, any products received as a free gift may not be accepted for exchange.

(c) Subject to your rights under the Australian Consumer Law, the following Products cannot be returned for an exchange, refund or store credit: air tubes, sleep masks.

(d) You will be responsible for paying your own shipping costs to return your Product(s) pursuant to this clause.

(e) Please refer to our Shipping and Returns Policy for more conditions that apply to returns. 9. Faulty productsIf your Product when delivered is not of acceptable quality, we will refund your payment or exchange the Product at no cost to you. If you receive a faulty product, please let us know within 14 days of delivery by emailing us at hello@boncharge.com. The item may need to be returned to us first for inspection and if not of acceptable quality we will also pay for your return shipping costs. 10. Extended Warranty(a) The extended warranty in this clause applies to red light devices, massage guns and infrared sauna blankets only (Extended Warranty Products).(b) We warrant that the Extended Warranty Products will function and perform within their specifications for one year from the date of delivery to you. The warranty will not apply to Products that have been used contrary to instructions, abused, modified, damaged or fitted with substitute parts.(c) To make a claim under this clause with respect to an Extended Warranty Product you must email us at hello@boncharge.com, and return the Product to us at 2/74 Gordon Road East, Osborne Park, Western Australia 6017, Australia at your own cost, within one year from the date of delivery of the Product to you. (d) If you make a valid warranty claim under this clause, we will repair or replace the Product, or provide you with a refund, at our option. If the Product is repaired or replaced, it may in whole or part be in different colours to the original Product. If the Product is repaired or replaced, we will also pay the costs of shipping the Product back to you.(e) The benefits given to you under this clause are in addition to other rights and remedies of a consumer under a law in relation to the Product to which the warranty relates. Our Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 11. Limitation of liability(a) Subject to clauses 11(c) and 11(e) and the express terms of these Terms for Supply, we exclude all liability for any direct loss, indirect loss, Consequential Loss or damage however caused (including through negligence) which you may incur with respect to any Product.(b) Except for the consumer guarantees in the Australian Consumer Law, to the extent permitted by law, except as expressly stated by us in these Terms for Supply, all Products are supplied "as is" and "as available" and any condition or warranty which could otherwise be implied in connection with the Products is excluded.(c) If the Australian Consumer Law or any other law implies a guarantee, condition or warranty into these Terms for Supply which cannot be excluded by law, our liability for any breach of such guarantee, condition or warranty will be, to the maximum extent permitted, either limited to the replacement or supply of equivalent goods, or the payment of the cost of having the goods re-supplied.(d) Multifocal and progressive prescriptions are ordered at your own risk. We estimate the height of these prescriptions. You release us and our Associates from any claims you may have because of any incorrect height being used when making multifocal or progressive glasses.(e) Nothing in these Terms for Supply or our Shipping and Returns Policy excludes any liability under the Australian Consumer Law, or any other applicable law, that cannot be excluded by law. 12. Events Outside Our Control(a) We will not be liable or responsible for any failure to perform, or delay in our performance, of any of our obligations under these Terms for Supply that is caused by an Event Outside Our Control.(b) If an Event Outside Our Control takes place that affects the performance of our obligations under these Terms for Supply, we will contact you as soon as reasonably possible to notify you and out obligations under these Terms for Supply will be suspended for the duration of the Event Outside Our Control. 13. PrivacyYou agree that we may use and disclose your personal information in accordance with our Privacy Policy. 14. IndemnityYou must continually indemnify us and our Associates, jointly and severally, against any claim or proceeding that is made, threatened or commenced and against any liability, loss, damage or expense (including legal costs on a full indemnity basis) suffered or incurred as a direct or indirect result of: (a) your breach of these Terms for Supply;(b) your breach of any law or any third party's rights; or(c) any wilful, unlawful, or negligent act or omission by you. 15. Dispute resolution(a) You agree that you will use reasonable endeavours and act in good faith to try and resolve any dispute that you have with us about the Products or these Terms for Supply ("Dispute") in accordance with this clause.(b) If a party wishes to raise any Dispute with the other party, it must give the other party written notice describing the Dispute and detailing the resolution required. The parties must then communicate and attempt to resolve the Dispute.(c) If the Dispute is not resolved within 21 days after the notice of Dispute, either party may give notice to the other party that the Dispute must be referred to mediation by a Queensland Law Society approved mediator who is agreed by the parties, or failing agreement, appointed by the President of the Law Society of Western Australia on the application of either party, on the terms of the standard mediation agreement approved by the Law Society of Western Australia. Any mediation will take place in Perth, Western Australia, Australia.(d) If the Dispute is not resolved within 30 days from the date that it is referred to mediation, either party may commence legal proceedings in any court of competent jurisdiction.(e) Except where urgent injunctive relief is being sought, neither party may commence proceedings in any court seeking resolution of a Dispute until the provisions of this clause have been complied with. 16. Questions, complaints, and notices(a) If you have any questions or complaints, please email us at hello@boncharge.com .(b) If you are required to provide us with notice under these Terms for Supply, you can email it to us at the above email address. 17. ChangesWe reserve the right to update, charge or replace these Terms of Supply by posting the changes on our Site. It is your responsibility to monitor our Site for changes. If you order any Products after these Terms of Supply have been changed, the new Terms of Supply will apply to those Products. 18. General(a) These Terms for Supply are governed by the laws of Western Australia, Australia. You agree to submit to the exclusive jurisdiction of the courts of Western Australia, Australia.(b) Any provision in these Terms for Supply that is illegal, void, or unenforceable in a jurisdiction will as to that jurisdiction, be ineffective to the extent of the illegality, voidability or unenforceability, without invalidating the remaining provisions of these Terms for Supply or affecting the validity or enforceability of that provision in another jurisdiction.(c) If we waive any rights we have under these Terms for Supply because of your breach, it will not operate as a waiver of any future breaches.(d) These Terms for Supply, our Website Terms of Use and any of our policies referred to in these Terms of Supply or posted by us on the Site represent the entire agreement and understanding between you and us and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to, any prior versions of the Terms of Supply). 19. Contact detailsOur business address is:2/74 Gordon Road East, Osborne Park, Western Australia 6017, Australia 20. Definitions"Associate" has the meaning given in the Corporations Act 2001 (Cth) and includes our officers, directors, employees, partners, agents, contractors, service providers and suppliers."Australian Consumer Law" means the Australian Consumer Law as contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth)."Consequential Loss" includes, without limitation, loss of profits, loss of revenue, loss of data, lost production, loss of business, loss of the benefit of any contract or other agreement or arrangement, losses which do not arise naturally from a breach of contract in the usual course, damage to reputation, damage to property, downtime costs, legal costs and any incidental, punitive, special or consequential loss or damages of any time."Events Outside Our Control" means any act or event beyond our reasonable control including strikes, lock-outs or other industrial action by third parties, failure of supply, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster, or failure of public or private telecommunications networks."Products" means any goods or services offered for sale on this Site or supplied by us."Site" means our website at www.boncharge.com and includes any websites at any subdomains. "We", "us" and "our" are references to BON CHARGE ABN 68 625 643 272.Last updated March 8, 2023