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Once you have placed your order, we will send you a confirmation email/text message to your number to track the status of your order.

Once your order is shipped we will send you another email/text message to confirm you the expected delivery date as well as the link to track your order.

Shipping Fees

The Delivery Charge is 2.5$ all over Lebanon!

Shipping Times

Once the order is placed, it needs:

1-4 working days to arrive to your doorstep inside Lebanon.

The delivery company will contact you on the number provided prior arriving to the shipping address for more address info and to ensure that the receiver is available at the mentioned address.

For any further assistance, don’t hesitate to contact us on Whatsapp +96176709450 and we’ll be more than happy to assist you.

Happy shopping and keep spreading love!

– Hazimeh Toys

Contact - Hazimeh Toys - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, please contact us on WhatsApp +96176709450If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at WhatsApp +96176709450

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at mahditoys1985@gmail.com.

Contact - Hazimeh Toys - Checkout