Blanket + Wet Bag Bundle

We ship items within 3-5 days (excluding weekends and holidays) after your order is confirmed. However, we will try our best to ship your order as early as possible.

This does not apply to preorders and/or situations outside of our control such as natural disasters and handler delays.

Shipping Rates and Estimates within the United States

Shipping charges for your order will be calculated and displayed at checkout. For Alaska, Hawaii and Puerto Rico, shipping may take up to 14 days to arrive depending on the carrier you select.

International Shipping

At this moment, we only offer international shipping to Canada upon request. Please kindly email hello@becebecloth.com if you'd like us to ship your products to Canada.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. BeCeBe Cloth is not responsible for these charges if they are applied and are your responsibility as the customer. BeCeBe Cloth is not responsible for lost packages or shipping delays due to carriers.

How do I check the status of my order?

Once your order has shipped, you will receive an email with a tracking link to track your order . Please allow 48 hours for the tracking information to become available.

For any additional questions, please contact us at hello@becebecloth.com with your name and order number. We are happy to assist you.

What if my package is lost or damaged?

Products will be shipped to the address provided. It is the customer's responsibility to verify all information is entered correctly when an order is placed. BeCeBe Cloth is not responsible for delivery issues if address was entered incorrectly.

If the item is returned to us, the customer is responsible for additional shipping fee for packages to be sent to the correct address.

BeCeBe Cloth is not liable for any lost packages or damage to packages during transit. Once a package is marked delivered, the customer is responsible for contacting the carrier they chose when order was placed to file a dispute.

Can I cancel my order?

Once an order is completed and order confirmation has been sent via email, the order cannot be canceled.

Can I combine shipping on multiple orders?

Multiple orders cannot be combined after orders are placed.

If you have further questions, please contact us at hello@becebecloth.com.

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Products

Due to the personal nature of our products, we cannot accept returns or refunds on cloth diapers and related accessories such as inserts, cloth wipes, wet bags, and blankets for any reason other than manufacturer defects. Manufacturer defects include damaged PUL, stitching, seams, elastics, snaps, or fabric. All returns including items with manufacturer defects must be new, unused, unwashed, stain and odor free, and in its original packaging. Please note, up to 10% - 15% shrinkage and wrinkling is expected of natural fiber upon (such as hemp, bamboo, cotton) upon first wash. BeCeBe Cloth also recognizes that product images may contain slight variation in photography due to lighting and other considerations.

Other products are eligible for a refund to your original payment if items meet the following criteria:

(a) the return request is initiated within 14 days of delivery,

(b) the product is new, unused, unwashed, stain and odor free, and in its original packaging.

(c) it is the buyer’s responsibility to pay for return postage. BeCeBe Cloth is not responsible for lost, damaged, or undelivered packages. BeCeBe Cloth also reserves the right to make the final determination if a product meets the criteria for return after inspecting the product.

How to initiate a return

To start a return, you can contact us at hello@becebecloth.com. You will receive a return authorization number, and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Once BeCeBe Cloth receives the returned product and completed inspection on the product's return condition, a refund (minus cost of return postage) will be issued in its original form of payment. If your order was shipped with free shipping, the original shipping costs will be deducted from all returns. In other words, if your order was shipped with free shipping, the refund will be the price of the product at purchase minus the cost of the original shipping and return postage.

Manufacturer defects and errors

Please inspect your order immediately upon reception and contact us if the item is defective, damaged or if you receive the wrong item. All return requests including those of manufacturer defects and packaging errors must be submitted within 14 days of delivery. We will cover the shipping cost.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

You’ll be notified once the returned item has been received and inspected. If the return is approved, you’ll be refunded (minus the cost of shipping as described above) on your original form of payment. Please allow up to one week for your bank or credit card company to process and post the refund.

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