Black 5" Square Bar Kitchen Cabinet Pull 5071 128mm

SHIPPING INFO

*FREE SHIPPING ON US ORDERS OVER $50.00.

FLAT RATE SHIPPING OF $8.00 ON ALL OTHER ORDERS*

*Contiguous 48 States Only*

SHIPPING METHODS

•We will use the most cost effective method to ship orders. In many instances this may include FedEx SmartPost or USPS. If USPS does not deliver to your address, please contact us at 704-489-2990 or support@ebuilderdirect.com so we can arrange alternate shipping on your order.

•SmartPost delivery time frames are not guaranteed and can range from 2-8 days depending on location and other variables.

•If a more specific time frame is required for your shipment, please call us at 704-489-2990 and we can arrange the most appropriate shipping method to suit your needs. However, doing so may result in additional shipping charges.

•For customers in Canada, we ship via USPS Priority Mail

•Next Day Shipping Depending on the volume of orders, most orders will ship the following business day of the placed order. Expedited shipping is available upon request.

•For Next Day & 2nd Day Air Shipments Orders placed before 1pm eastern time (M-F)will ship same day and will arrive next business day if shipped via overnight and 2 business days if shipped via 2 day express. Orders placed after 1pm eastern will ship next business day. Please call 704-489-2990 or Email support@ebuilderdirect.com for questions regarding 2nd day and overnight shipments

SHIPPING RATE

•Flat rate shipping of $8.00 will apply to all orders below $50.00

•All orders over $50.00 ship free within the continental U.S.

•Shipping rates for destinations outside of the continental U.S will be calculated based on weight.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If more than 30 days and less than 60 days, there is 10% restocking fee charged. Returns more than 60 days and less than 90 days of delivery will be charged a restocking fee of 20%. We don’t accept returns after 90 days of purchase To be eligible for a return, your item must be in the same condition that you received it, unused, free of damage, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@ebuilderdirect.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. The return label cost will be deducted from your final refund amount. You can always contact us for any return question at support@ebuilderdirect.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Items marked as closeout are final sale and non returnable.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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