Big 15 Pc Tube Basic

In-store Pickup or Curbside Pickup

We can help get you on your way quickly with in-store or curbside pickup service.

Shop anywhere, any time, and pick your items up at our store. Complimentary gift wrapping is always available!

Select Your Option at Checkout

•At checkout, select the In-store Pickup or Curbside Pickup Option.

•Payment is required at time of checkout. Gift cards can be used for in-store pickup orders.

In-Store Pickup

•When you arrive at the store, please come to the register area and someone will be happy to assist you.

•A photo ID and printed or digital copy of the confirmation email must be shown in store to pick up your order.

•You will be sent a confirmation email when your order is ready for pick up.

•If your order is placed when the store is closed, we will process your order the next day. Store hours are listed on your confirmation email.

•Please contact us at the store , if you expect to take longer than 24 hours to pick up your order or if you have any questions, concerns or special requests.

Curbside Pickup

When you arrive at the store, please stay in your car and call and we’ll bring your order out to you.

•A photo ID and printed or digital copy of the confirmation email must be shown in store to pick up your order.

•You will be sent a confirmation email when your order is ready for pick up.

•If your order is placed when the store is closed, we will process your order the next day. Store hours are listed on your confirmation email.

•Please contact us at the store , if you expect to take longer than 24 hours to pick up your order or if you have any questions, concerns or special requests.

Delivery

We do not currently offer delivery as an option on our website. Contact the store directly if you have any questions.

Contact - Learning Express Toys & Gifts - Natick MA - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at learningexpress277@gmail.com . Please note that returns will need to be sent to the following address:

Learning Express Toys & Gifts

3804 Oleander Drive, Suite 100

Wilmington, NC 28409

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at learningexpress277@gmail.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at learningexpress277@gmail.com

RETURN POLICY

Your satisfaction is important to us. We will be happy to replace or refund the amount of your purchase for items being returned in their original packaging and in resalable condition within 30 days of purchase. Unfortunately, we cannot accept final sale items or seasonal merchandise (past the relative holiday) as returns.

RETURN POLICY DETAILS:

Returns can be made at our store or can be shipped back to us. If you are returning the product in the store, please be sure to bring your packing slip with you to the store.

Please note that shipping charges are only refunded in the event of an incorrect product being shipped or if the item received is defective. All other return shipping charges are the responsibility of the sender.

In the event that your order is unable to be delivered with the information you provide, we will issue a refund for the product, but not for the shipping cost. If you would like the order sent again to a corrected address, we will charge you for the shipping on the reshipment.

Contact - Learning Express Toys & Gifts - Natick MA - Checkout