Haba Basic Building Blocks Starter Set (26 pcs)

We accept returns within the first 30 days. After the first 30 days you may return for exchange or credit, up to 60 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact us at info@challengeandfun.com or call us at 888-384-6200.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted, such as books with obvious signs of use, any item not in its original condition, damaged or missing parts for reasons not due to our error, or any item that is returned after 30 days from delivery.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@challengeandfun.com.

Sale & Clearance items (if applicable)

Sale items will be refunded at the sale price. Unfortunately, "clearance" items cannot be returned.

Exchanges (if applicable)

We offer exchanges up to 60 days. Please contact us at info@challengeandfun.com or at 888-384-6200 to arrange for an exchange. You will need to pay for the product to be returned to us, and we will typically cover the cost of sending the replacement item out to you.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

You may want to consider using a trackable shipping service or purchasing shipping insurance, particularly for higher valued items. We don’t guarantee that we will receive your returned item.

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