Bambu Lab A1

When do you ship?

We ship daily from stock. Orders placed after 1PM and 4PM on Fridays are shipped on Monday.

Spain & Portugal

Orders placed before 4PM CET are shipped the same day.

Rest of the world

Orders placed before 1PM CET are shipped the same day.

How do you ship?

Shipping times and options are available at checkout.

Spain & Portugal

GLS: Next Business Day

UPS: 1 - 2 Business Day

Rest of Europe

UPS Standard: 2 - 5 Business Days

UPS Worldwide Saver: 1 - 2 Business Days

UPS Express: 1 - 2 Business Days (Before 2PM)

North America

UPS Worldwide Saver: 1 - 2 Business Days

UPS Express: 1 - 2 Business Days (Before 2PM)

South America

UPS Worldwide Saver: 2 - 5 Business Days

Middle East

UPS Worldwide Saver: 1 - 2 Business Days

UPS Express: 1 - 2 Business Days (Before 2PM)

Asia

UPS Worldwide Saver: 5 - 7 Business Days

Australia & New Zealand

UPS Worldwide Saver: 5 - 7 Business Days

UPS Express: 3 - 5 Business Days (Before 2PM)

How about Taxes & Duties?

Taxes and custom duties are included only for EU countries. For rest of the world, UPS our logistics provider will get in touch with you pay any import duties or taxes based on your destination country.

Contact - Eolas Prints - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, You can request a return online via your account portal. myaccount.eolasprints.com. Alternatively, you can also contact us at support@eolasprints.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@eolasprints.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@eolasprints.com.** For International Orders, you will have to pay any return shipping, Duties or Taxes incurred during the return process

Contact - Eolas Prints - Checkout