Bambu Lab A1 Combo

Last updated: 12/09/2025

We want you to shop with confidence at 3D Printing Canada. If something isn’t right, we’re here to help. Please review our updated return policy below.

✅ Unopened & Unused Items (14-Day Return Window)

•Most new, unopened, and unused items may be returned within 14 days of delivery for a refund or exchange.

•Items must be in original condition, including original packaging, all accessories, manuals, and inserts.

Proof of purchase is required for all returns.

❌ Non-Returnable Items

•Clearance items

•Sale / discounted items

•Special order items

•Opened filament & resin

•Used printers, parts, or consumables

🚚 Return Shipping (Unopened Items)

•Customers are responsible for all return shipping costs for non-defective items.

•Original shipping charges are non-refundable.

•Returns must be shipped using a trackable carrier. We are not responsible for lost return shipments.

🔄 Exchanges

•Eligible returns may be exchanged for the same product, store credit, or a product of equal value.

•If a replacement is out of stock, a refund will be issued instead.

❗ Opened Items & Used Products

•Opened or used items are not eligible for return or refund, unless confirmed defective.

•This includes opened filament & resin, used printers, and installed or tested electronics.

🛠 Defective, Damaged, or DOA Items

•Contact us within 48 hours of delivery.

•Provide your order number, description of the issue, and clear photos and/or video evidence.

•Once verified, we will issue a replacement, repair, or refund.

Return shipping will be fully covered by us for confirmed defects.

💳 Refund Processing

•Approved refunds are issued to the original payment method.

•Processing time is typically 3–7 business days after we receive and inspect the return.

⛔ Refused Deliveries & Returned-to-Sender Packages

•Orders refused at delivery or returned due to incorrect address or unclaimed parcels are subject to:

•Outbound shipping costs

•Return shipping costs

•Restocking fee (if applicable)

📝 How to Start a Return

To request a return, press HERE.

•Order number

•Item(s) to be returned

•Reason for return

Returns sent without prior authorization may be refused.

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