Balls, Blocks & Cups™

We are happy to accept returns for new, unused and unopened products within 30 days of the original purchase date. To be eligible for a return, the item must be unused and in the original, unopened packaging.

To initiate the return, please contact our customer care department at customersupport@infantino.com or 1-800-840-4916 to receive an RMA number. Returns cannot be processed without an RMA.

You may return the item using the parcel delivery service of your choice. Infantino does not reimburse shipping and handling fees for returns.

If your Infantino item was not purchased at Infantino.com, please return item to the retailer of purchase. We do not accept returns of items purchased from other retailers.

Once your item has arrived at our warehouse, you will be issued a refund to your original form of payment. Every bank and credit company has different processing times and it may take up to 72 hours from receiving the notification of your refund from us until your card processor displays the refund in your account.

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