Back Posture Corrector Band

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Times We offer free shipping worldwide. Estimated delivery times are:

•United States: 7–15 business days

•International: 10–20 business days

Delivery times may vary due to customs processing, carrier delays, or high-demand periods.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order online.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.

Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us and we'll investigate with the carrier on your behalf.

Contact Us For any shipping questions, reach out to us through our store's contact page.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at samjayla2@gmail.com . Please note that returns will need to be sent to the following address: 6720 DRIFFIELD CIRCLE, WEST NORTH RICHLAND HILLS, TX 76182If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at samjayla2@gmail.com .

Damages and issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-day cooling-off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund, too. If more than 15 business days have passed since we’ve approved your return, please contact us at samjayla2@gmail.com.

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