Baby Changing Mats

​​ *All orders are fulfilled Monday through Friday excluding weekends and holidays. Orders are shipped within 1-3 business days from the receipt of payment verification. *We are not responsible for unexpected shipping delays caused by circumstances related to the courier or the weather. *Please allow up to 5 business days for your order to be shipped during sales. Ex; Black Friday & Holiday sales. *All Domestic and international orders are shipped via USPS priority mail. For domestic orders we charge a flat rate of $10 USD and $40 USD for all international orders. *You will receive tracking information on the day your order is shipped. Please allow 24 hours for your tracking information to update. *Please exclude processing time when calculating your packages date of arrival. Delivery time starts 24 hours after your tracking information is received. *We are only able to ship to the address you indicate, please ensure that the address entered at checkout is correct.

INTERNATIONAL ORDERS

*International packages may require additional processing time. *I LOVE FASHION is not responsible for additional shipping and/or customs charges incurred by customers when importing goods. *If a package is returned to ILF due to unpaid charges, we will not issue a refund/ STORE CREDIT ONLY and reshipment charges will apply.*If the wrong address is entered at checkout and the package is returned back to us there will be a reshipment fee of $7 USD due prior to reshipment. *Once the item is shipped we are unable to make changes to the shipping address. In this case, please contact USPS to make any address changes. *If your tracking information states delivered and you believe this to be an error. Please contact your local post office.

REROUTED PACKAGES

*We do not manually input shipping addresses. Shipping addresses are exported from one database to another, please ensure shipping address is correct upon receiving order confirmation email.*If your tracking information states “notice left” please contact USPS to reschedule delivery before 14 days. Otherwise your item will be returned to us. *If an address error is made please email ILF within 5 hours of confirmation email. Once orders are processed for shipment no changes can be made. *You will be contacted via email when your rerouted package is delivered and processed into our warehouse.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ilovefashionla@gmail.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ilovefashionla@gmail.com .

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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