Awoken Dreams Red OG Logo Set

At Soles District, we strive to provide a seamless and efficient shipping experience for our customers. Please review the following shipping policy to understand how we handle shipping and delivery:

Shipping DestinationsWe ship within the United States only. We currently do not offer international shipping.

Processing TimeOrders are typically processed and shipped within 1–2 business days of receiving payment. Please note that processing time may be longer during peak seasons or promotional periods.

Shipping MethodsWe partner with reputable carriers, including UPS and USPS, to ensure reliable and timely delivery of your orders. The available shipping options for your order will be displayed during checkout.

Shipping Charges

•Free shipping on all orders, no minimum purchase required.

Estimated Delivery Time

•Orders typically arrive within 3–5 business days from the date of shipment.

Order TrackingOnce your order has been shipped, you will receive a tracking number via email to the contact information provided during checkout. This tracking number can be used to monitor the progress of your shipment and estimated delivery date.

Order IssuesIf you encounter any issues with your order, such as damaged or missing items, please contact our customer support team within 7 days of receiving your package. We will gladly assist you in resolving any problems and ensuring your satisfaction.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We are here to assist you and make your shopping experience with Soles District a seamless one.

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Soles District Purchase Guarantee

If we send the incorrect item or size, or if the item you receive is defective, we will make it right at no additional cost to you. Please contact our support team or email info@solesdistrict.com for assistance. If approved, we will provide further instructions, including a prepaid return label.

This guarantee applies only to errors or defects caused by Soles District.

All Sales Final

All purchases made through Soles District are final.We do not accept returns or exchanges.

Please ensure you are ordering the correct size before completing your purchase. If you have any questions regarding sizing, our team is always happy to help prior to ordering.

Refunds

Refunds are issued only in cases covered under the Soles District Purchase Guarantee. Approved refunds will be issued to the original payment method once the item is received and inspected. Processing typically takes up to 7 business days, with an additional 1–5 business days for the refund to appear, depending on your payment provider.

Questions or Support

For any questions or concerns, please contact us at info@solesdistrict.com

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