Audrey, Cognac Classic Leather

Please allow 3-5 business days for your order to ship, as we are a small team. Please select Priority shipping at checkout if you need this faster!

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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Sale items are for final sale, no refunds or exchanges.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at chelsey@poppythings.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at chelsey@poppythings.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like skincare goods (such as lip balm, facial serums, and perfume).Unfortunately, we cannot accept returns on sale items or gift cards.We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 5 business days have passed since we’ve approved your return, please contact us at chelsey@poppythings.com.

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