Artiss Sofa Bed Floor Lounge Recliner Foldable Chair & Side Table Bundle

We offer free standard shipping on Australian orders, unless otherwise stated on the product listing or at checkout.

Free shipping applies to orders delivered within Australia only. International shipping, express shipping, and bulky or oversized item shipping are not included in our free standard shipping offer.

Additional shipping charges may apply for express delivery, international orders, remote delivery locations, or bulky and oversized items. Where a product requires a shipping quote, this will be stated on the product listing or confirmed before your order is dispatched.

Order Dispatch

We aim to dispatch orders by the next business day after payment has been received. Dispatch times may vary during peak periods, public holidays, supplier delays, or where an order requires additional shipping confirmation.

Delivery Timeframes

Delivery times will depend on your location and the shipping carrier used. Once your order has been dispatched, you will receive tracking information where available.

Please note that delivery timeframes are estimates only and may be affected by circumstances outside our control, including carrier delays, weather events, public holidays, or high-volume delivery periods.

Bulky Items

Some bulky, heavy, or oversized items may require a custom shipping quote. If this applies, it will be noted on the product listing or we will contact you before processing the shipment.

Questions About Shipping

We are an Australian family business and want your order experience to be as smooth as possible. If you have any questions about shipping, delivery timeframes, or whether additional freight charges apply to your order, please contact us before placing your order.

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Due to our commitment to your satisfaction, we offer a returns policy in addition to your rights under the Australian Consumer Law.

To ensure you fully understand your rights and our obligations under this policy, please take the time to read the following carefully.

30 Day Money Back Guarantee

Goods where the 30 day money back guarantee applies

We provide a 30 days money back guarantee on our products, if the item is in its original unused and re-saleable condition, meaning that:

•It is in its original packaging, including instruction manuals and all accessories; and

•It is unused, unworn, unassembled and in its original condition; and

•It is not an item where a return is not permitted (see below).

In the event that these conditions are not met, Socialhike may refuse to provide a refund for a change of mind return or the wrong item purchased.

Goods where the 30 day money back guarantee does not apply

Socialhike will not accept the return of items from the following categories under any circumstances:

•Cosmetics and Beauty products

•Underwear and Swimwear

•Bedding and accessories (for example, mattresses, including air mattresses, sleeping bags and pillow protectors, etc., where the seal and/or packaging has been opened)

•Food items

•Single use items

•Spare parts

•Sale or factory second items

•Gift certificates

However, please contact us if you think these items are faulty, not fit for purpose or do not match the sample image or description.

If your item meets the return requirements above, please contact us here with the reason for your return and we will provide details on how to return your item. Please do not send your purchase back to the manufacturer.

Refunds

Refunds (if applicable)

Once your return is received and inspected, we will notify you that we have received your returned item, and whether or not your refund has been approved.

If approved, your refund will be processed and returned to your original method of payment for the item, within 3-5 business days. You will be notified once your refund has been processed.

Late or Missing Refunds (if applicable)

If you haven’t received a refund after such time, please contact your financial institution as it may take some time before your refund is officially posted.

If you have done the above and you still have not received your refund, please contact us.

Returns

Return Shipping For Change of Mind / 30 Day Money Back

For change of mind / 30 day money back returns, you will be responsible for paying your own shipping costs for returning your item. Ozdingo i s not responsible for the cost of shipping your return back. Please note any express, international or any other shipping charges paid upon first ordering your item, will not be refunded in the event of a change of mind. We advise you to always use registered mail to return your item as we are not responsible if the return is lost or stolen in transit.

Return Shipping For Faults

For returns due to our fault, we will supply you with a shipping label at our cost. You will not be responsible for return postage fees. If you paid for shipping or express post on the original order, this amount will be refunded to you.

Contact Us

If you are unsure about a product before you purchase it or have any questions please contact us at here .

Contact - Ozdingo - Checkout