Artisans Playing Cards (Black) - Theory 11

NEW CHANGES TO POSTAGE (2025):

Typical Postage days: Mondays & Thursdays.

•For Monday postage please ensure you place your order by Sunday evening.

•For Thursday postage please ensure you place your order by Wednesday evening.

•Packing and taking your orders to the post office (despatching) takes 1-3 business days. Then, depending on whether you chose 1st or 2nd class mail, it will take 1-3 business days to receive your mail.

•This may take longer if you have ordered any items that say 7 days delivery in the title

International Orders:International orders may be subject to customs duties or taxes. These are the responsibility of the recipient. If customs charges are not paid and the parcel is returned, original shipping costs are non-refundable.

NEW: "7 days delivery" - A feature to help us stock even more playing cards

•This is a new feature in our store. We stock hundreds of products, but within our industry there are thousands. It is not possible for us to stock all these items at once physically within our small workspace.

•Therefore, "allow 7 days delivery" is added to the end of various product titles as mini pre-orders.

•These are items we can get a hold of very quickly, and should you order them, we will order them in from the USA and aim to despatch them within 7 days. (Approximately, although this could be a few days less or a few days more - e.g items sometimes get stuck in customs).

•This allows us to extend our product range from just a couple hundred decks to over 500 unique deck of playing cards, and this can extend further in the future.

•This does not apply to all products, just products that say '7 days delivery' in the title. All other products without this tag should be available for immediate shipment.

•There will be times when it takes a little longer than 7 days. This can be due to reasons such as our supplier being out of office, items being inspected in customs, or courier delays when shipping the items from USA to our office in the UK.

PRE-ORDERS: Various products in store will have 'PRE-ORDER' in the product title. This means they will take a few extra weeks to ship. This timeline might be noted in the product title or description, but feel free to contact us at thecardinn@gmail.com to get an order update.

Contact - The Card Inn - Checkout

Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Return Address: The Card Inn 159 Churchfields Rd, Beckenham BR3 4QY

There are certain situations where only partial refunds are granted.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error - please contact thecardinn@gmail.com. We can arrange for either full refunds, partial refunds, or compensation.

We also ask that you contact your local mail service for a missing parcel or late delivery and to also contact thecardinn@gmail.com to get a speedy response on your purchases.

Any item that is returned more than 30 days after delivery will not be refunded.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at thecardinn@gmail.com.

Clothing:

Returns / Exchanges:

•Clothing Items purchased may be returned if unsuitable or faulty. All return requests must submitted within 14 days of purchase. Each item must have be unworn as well as unwashed.

•All returns/exchanges must contain your contact details and reason for return.

•You will be responsible for paying postage on any returns/exchanges. If you request an exchange

Return Address: The Card Inn 159 Churchfields Rd, Beckenham BR3 4QY

Shipping To return your product, you should mail your product to:

Return Address: The Card Inn 159 Churchfields Rd Beckenham BR3 4QY

You will be responsible for paying for your own shipping costs for returning your item unless you use 'Returns on us' by PayPal. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact - The Card Inn - Checkout